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Form builder refuses to update form fields

Thread began 2/23/2012 3:03 pm by roby258376 | Last modified 8/16/2015 4:19 am by Ray Borduin | 901 views | 5 replies |


Form builder refuses to update form fields

Hi there,

I've been fighting with this blasted extension since early this morning. Every time I try to create forms with this extension I end up with problems and eventually someone from support has to connect with my computer to hand code fixes. I suspect this is the case again.

I need a form that allows users to submit 4 seperate golfers for a golf tournament, with each golfer having their own information. In order to keep those entries straight in the form and subsequent email I am naming them according the #. IE. player_1_name player_2_name etc.

The form will NOT update with the name I'm giving it. I go into the interface, look at the form element and it's named correctly, view it iin a browser and look at the source, name is wrong. Not only that but I have started over from scratch, creating brand new fields and it still won't allow me to rename them. Or it takes one rename and ignores the rest.

Any help you can provide would be greatly appreciated.

(I've included a graphic made from 2 screen shots, one where you can see how the field has been named and one with the code where you can see it's named differently.)


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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

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jhood-fysh78990Beta Tester

Fields "required" is persistent regardless of what I do

I start with a defined preset from Form builder. Then I customize it and save it as a new type and preset. I am creating a complex form with a set of custom presets for the form itself and the various fieldsets in the form. The fields persist in maintaining a required setting and will also in some instances decide that the field should be validated as an email address. I checked the XML files for the presets I created and they appear to me fine (ie required: false, ). I have done this many times, some times it work, then it will not.

In addition each time I try to update the form the following code is added to the end of the php file.

<script src="webassist/forms/wa_servervalidation.js" type="text/javascript"></script>
var XXXXJobApp_Sharp_Default_Opts = {
focusout: true,
focusin: false,
change: false,
keyup: false,
popupClass: "Serene",
pointedAt: "middle",
fieldOffset: 0,
fieldMargin: 0,
position: "middle",
direction: "middle",
border: 0,
offset: 0,
closeText: "✖",
percentWidth: 100,
orientation: "left"
function XXXXJobApp_Sharp_Default_Validate() {
$(document).ready(function () {

Any assistance will be appreciated.

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Ray BorduinWebAssist

Can you export and send me the preset? I'll use it to do some testing.

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jhood-fysh78990Beta Tester

Files as requested

Hi Ray as requested, here are the presets

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Ray BorduinWebAssist

Are you updating the preset by opening the individual form groups and drilling down to the fields, or are you updating it in the quick edit interface on the main UI?

I think it might be an issue with using the quick edit, but I want to make sure before I drill in deeper.

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