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Looped on checkout

Thread began 2/21/2012 6:23 am by i.edwards384429 | Last modified 2/22/2012 11:48 pm by Ray Borduin | 869 views | 4 replies |


Looped on checkout


on this site


if I buy somethingie add to cart and slect checkout I'm taken to


If I then register

I select

NA for state and UK for country
tick the box for same as billing- I notice that the lower part of the form is self populated but the State field is marked "choose a state" and country "Choose a Country"

If I then press checkout

I.m told to select a state and country in the shipping part of the form

If I then use the drop down boxes to select N/A and United Kingdom and then select checkout then I'm again returned to that screen with the error "Please Select the Destination Country"

I can't get past this point

If you need to log on then the details are as before

Would appreciate some help



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Jason ByrnesWebAssist

on the webassist/plugins/side_menu/nested_accordion/sidemenu.php page, find the following line:

<script type="text/javascript" src="functions.js"></script>

and change it to:

<script type="text/javascript" src="../accordion/js/accordion.js"></script>
<script type="text/javascript" src="functions.js"></script>
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Hi Jason

sorry still have the same issue

when I register at the checkout.php page despite ticking the "same as billing" box

the country and state boxes do not populate themselves automaticaly I have to do it manually

If having done that I press checkout I am still just returned to the checkout page

Strange isn't it



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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

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Ray BorduinWebAssist

This was a case sensitivity issue where the form field was named shipping_country but the code referred to it as shipping_Country. I made the necessary updates and it appears to be resolved.

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