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unable to access PowerStore files

Thread began 2/20/2012 11:40 am by info420235 | Last modified 2/22/2012 11:18 am by Jason Byrnes | 1111 views | 3 replies |

info420235

unable to access PowerStore files

This web-site development project was just handed to me after someone else started it and I'm having problems after uploading the PowerStore files to the hosting server. The domain name was registered at Godaddy.com, the first hosting site was at Network Solutions, and I'm supposed to develop the site on DreamHost. Support at Dreamhost verified that the domain name is pointing to the Dreamhost server, but when I go to the site to install PowerStore, the old page from Network Solutions displays; the Install Wizard for Powerstore does not automatically initiate. The domain name is premiumyarn.com. I created a sub-domain called premiumyarntest.dreamhosters.com in which I mirrored the domain. I used FileZilla to ftp the PowerStore files to premiumyarn.com on webserver: chertan.dreamhost.com. The files were successfully transferred but I haven't been able to access them through the browser. What do I need to do to access the Webassist files? I need to have this site up by Tuesday next week...help!!!

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Jason ByrnesWebAssist

what folder did you upload the power store files to?

you will need to browse to the folder on your server that contains the power store install directory.

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info420235

I uploaded the files to /premiumyarn.com on the server

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Jason ByrnesWebAssist

you reported this issue in a support incident as well, i responded to the incident asking for details to access your site.

can you please respond back in the support incident with the requested information.

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