close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

UniversalEmail4

Thread began 2/18/2012 2:40 am by elton | Last modified 2/22/2012 11:09 am by Jason Byrnes | 2024 views | 7 replies |

elton

UniversalEmail4

Hi Jason

Since I installed Design Extender I have had this repeatable problem when I attempt to use the database functionality of Universal Email 4.0.1:(

The require_once() at top of wa_appbuilder_php.php is being created with the wrong directory path for the file library.php. It fails to pick up the directory path at all.

If I turn off the database (error log tracking) functionality, there is no problem.

If I turn on error logging (to data base), and the error repeats each time the wa_appbuilder_php.php is generated.

Top of source for: wa_appbuilder_php.php
<?php
/*-----------------------------------------------------------------------------
- This file contains proprietary and confidential information from WebAssist.com
- corporation. Any unauthorized reuse, reproduction, or modification without
- the prior written consent of WebAssist.com is strictly prohibited.
-
- Copyright 2005-2007 WebAssist.com Corporation. All rights reserved.
------------------------------------------------------------------------------*/
require_once("library.php");:confused:

IT SHOULD BE:

require_once("../framework/library.php");:)

// Application Builder functions
function WA_AB_getLoopedFieldName($tName, $loopInde) {
if (!strlen($tName)) {
return $tName;
}
if (strlen($tName) == 1 || substr($tName, strlen($tName)-1) != "_") {
$tName = $tName . "_";
}
return $tName . $loopInde;
}

Sign in to reply to this post

Ray BorduinWebAssist

Actually the most recent update of DataAssist shouldn't be including the library file at all. Have you updated DataAssist recently?

Sign in to reply to this post
Did this help? Tips are appreciated...

elton

UniversalEmail4

I'm using Data Assist 2.1.0. But why should that matter. I am calling a function from within Create EMail (Universal Email 4.0.1): Configure EMail Logging function. The problem only occurs when using Email logging to my MySQL database. If I deactivate the logging the problem does not happen.

Wouldn't this be caused by the code in UEmail.

Sign in to reply to this post

elton

UniversalEmail4

Here are my "helper" files

Attached Files
Helpers.zip
Sign in to reply to this post

elton

Originally Said By: elton
  Here are my "helper" files  



I found I could get the file to load by doubling the horizontal and vertical MAXSIZE parms in the kfm files from 1024 x 768
to 2048 x 1700. However, after loading the file, it still does not show. I get a blue circle with a diagonal bar through it instead of the image. The image is on the server, but not displaying...just the blank box and symbol.

I stripped down my website to bare walls...and reinstalled from scratch with Design Extender. The problems went away. It seems that there are some risks to using the extensions on an existing site, but it works as expected on a new build.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

elton

Originally Said By: Jason Byrnes
  I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.  



I wiped my site and recreated using Design Extender and the imaging problems went away.

Sign in to reply to this post

Jason ByrnesWebAssist

ok, glad to hear it is working.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...