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Install not working

Thread began 2/09/2012 1:59 pm by brendafos379366 | Last modified 2/21/2012 10:41 pm by brendafos379366 | 1741 views | 10 replies |

brendafos379366

Install not working

I've got a couple of other websites already using PowerCMS, so you'd think I could get this working.

I've uploaded the file, and created the mySQL db, BUT when I run install using the path index.php -

The first time I did this the wizard started and said I needed to change the permissions on the folder - which I did, then I click try again and it goes to a blank page /install_cms/serial.php. NO errors to work with.

So I delete the folder, re-upload everything and try again (fixing the permissions on the powercms folder first to 755). Nothing just goes immediately to /install_cms/serial.php

What do you suggest?

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Jason ByrnesWebAssist

when a php page displays blank, it means a php error is occurring.

add the following code to line 1 of the install_cms/serial.php page to turn error reporting on:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>




once we know the error we can have a better idea of what is causing it.

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brendafos379366

results

Here's the error message I got:


Fatal error: Maximum execution time of 30 seconds exceeded in C:\CustomerData\webspaces\webspace_00273968\wwwroot\webedit\webassist\framework\library.php on line 9

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Jason ByrnesWebAssist

try adding the following code to the webassist\framework\library.php file at line 1:

php:
<?php set_time_limit(); ?>
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brendafos379366

OK, did that.
Started again at powercms/index.php
The wizard came up, got past the system check page,
I clicked continue
then
I got this page - powercms/install_cms/database.php
and got this error -

php:
Reply With Quote


The first four lines of /library.php -
[php<?php set_time_limit(); ?>


Reply With Quote
<?php
if (!isset($absolutepath)) {

Did I do it wrong?
I am hosting with a new host - Dotser.com, wonder if they are the problem?

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Jason ByrnesWebAssist

sorry, i was missing a ] square bracket in my previous reply.

the first 3 lines of the file should be:

php:
<?php set_time_limit(); ?>

<?php
if (!isset($absolutepath)) {
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brendafos379366

and nw

OK, made the correction and ran it again -

Now get this error from page - install_cms/serial.php

Warning: Wrong parameter count for set_time_limit() in C:\CustomerData\webspaces\webspace_00273968\wwwroot\webedit\webassist\framework\library.php on line 1

Fatal error: Maximum execution time of 30 seconds exceeded in C:\CustomerData\webspaces\webspace_00273968\wwwroot\webedit\webassist\framework\library.php on line 13

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Jason ByrnesWebAssist

sorry, try changing:

php:
<?php set_time_limit(); ?>



to:

php:
<?php set_time_limit(0); ?>
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brendafos379366

just spins

Added the '0' parameter and ran install again.

I gets to this page - diagnostic.php, I hit enter and it just 'spins' and never progresses to the next stage. So it has yet to ask me for the database information.

Now what? Do you think I should move my hosting to Hostgator where I have many other accounts which are not having this problem? Or what?

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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