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Transaction Not Completed....

Thread began 2/05/2012 9:10 pm by admin411108 | Last modified 2/07/2012 7:47 am by Jason Byrnes | 1132 views | 3 replies |

2/05/2012 9:10 pm | #1 admin411108

Transaction Not Completed....

After checking out in my cart with all correct credit card information I get the following message each and every time I try even with different items in cart...

Transaction Not Completed
We're sorry
Your transaction could not be completed.

After I had set this cart up in the beginning I tested it out and worked fine a few months ago, can I please get some help out into determining how to solve this problem..? Thank you.

I use PayPal Website Payments Pro

2/06/2012 8:11 am | #2 Jason ByrnesWebAssist

please see the "Debugging eCart transaction failed issues" tutorial on the eCart support page:
ecart/

this will give details on adding bindings to the binding panel to get a response back from the gateway.

add the full response binding to the page and report back the full response result. this will contain info from the gateway on why the transaction failed.

2/06/2012 3:36 pm | #3 admin411108

Transaction problem corrected

Thank you for your help with this issue I have now solved the problem

2/07/2012 7:47 am | #4 Jason ByrnesWebAssist

great, glad to hear it is working.

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