Can't import presets in CSS Sculpture

The import function does not work in CSS Sculpture. Ive tried importing ems based layouts downloaded from WA support page following Insert/Webassist/Preset Manager as instructed but nothing is added!? What can be done to correct this?

/Martin J.

the file that was downloaded would be a zip file:
CS_EmsTextLayouts100.zip


instead of decompressing this file and selecting the individual XML files, open the preset manager, select the CSS Sculptor from the product list and click the import button, select the CS_EmsTextLayouts100.zip zip file and click OK to import EMS based designs.

Jason, it don't work. I get error messege "The file you selected is not a valid CSS Sculpture design" when doing this. Do I have to move the zip file to any special catalog locally first?

/Martin

start the preset manager by going to WebAssist -> Preset Manager.

Yes Jason, that's exactly what I did and it does not work. Also I tried another thing in the preset manager, exporting a preset made in Form Builder an it does not work.
I'm using Windows XP SP3 swedish version but I don't think that has anything to do with it?

/Martin J.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Is there a fix to report back to the forums? I've tried the same thing but the error is diferent. I get...

--- ERROR INFORMATION BELOW ---

While executing onMouseUp in walm.htm, the following JavaScript error(s) occurred:

At line 768 of file "C:\Users\Computer Name\AppData\Roaming\Adobe\DreamweaverCS5.5\en_US\Configuration\Commands\walm.js":
wa.extract is not a function

In martins case the problem was caused by using a foreign language OS, he reported that the problem is fixed now that he is using an english version of windows XP.


send a copy of the file you are trying to import so I can try to recreate the issue.

Yes the problems I had importing and exporting presets as well as missing previews in various extensions vanished when changing to english version OS (In my case I used Win XP SP3 32-bit swedish version up until now). With my limited knowledge I think the problems in my case has to do with the naming of the "users" folder in windows, swedish version.
"users" is named "användare" in swe version including a special character not available in most other languages except the Scandinavian. There also might be other files and folders named differently causing problems but I believe this must be the problem. Changing to english OS did the trick and all of my previous problems are now gone!

Regards,
Martin J.

Attached is a file that I've been trying to use through the import function...