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Empty cart in checkout_success.php from Paypal

Thread began 1/23/2012 2:37 pm by craig158722 | Last modified 1/23/2012 3:08 pm by Jason Byrnes | 662 views | 1 replies |

craig158722

Empty cart in checkout_success.php from Paypal

I seem to be finding all of the bugs in Powerstore 4.5!

The problem I have is that sometimes when taken to the checkout_success.php page after completing payment through Paypal standard we hit a problem where the cart and order details are showing as empty even though the order has been processed.

I know what is causing it but desperately need a solution as the clients site is due to go live tonight.

When accessing the site with the shop address everything works fine as Paypal has www.barntonfinefoods.co.uk set in the IPN and page forward. Problem is when someone access the site without using the www. In other words barntonfinefoods.co.uk/shop. Since Paypal can only have one or the other I I have set www. as the IPN address the session is lost when returning to the clients site.

If you enter the www. at the beginning of the domain in the address bar of the checkout page the cart contents then show up but obviously we don't expect the customer to have to do this to view the page to print for a receipt.

Can someone please tell me how we are supposed to fix this problem. As I said the site is due to go live tonight so a quick reply would be very much appreciated.

Thanks in advance.

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Jason ByrnesWebAssist

use an .htaccess rule on your site to force all traffic to use the www address:
force-www-htaccess.html

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