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problem adding images to Long Description

Thread began 1/23/2012 10:49 am by Marleen | Last modified 1/23/2012 2:04 pm by Jason Byrnes | 410 views | 1 replies |

Marleen

problem adding images to Long Description

I get an internal server error 500 when trying to load images from the server into the Long Description. The error log says:

PHP Warning: require_once() [<a href='plugins/function.require-once'>function.require-once</a>]: open_basedir restriction in effect. File(../../../../Connections/PowerStoreConnection.php) is not within the allowed path(s): (/var/www/vhosts/*****.**/httpdocs:/tmp) in /var/www/vhosts/*****.**/httpdocs/webassist/kfm/configuration.php on line 1

...and then some.

This suddenly started, it never used to happen, and as far as I'm aware I haven't changed anything.

Hope you can help with this. Thanks!

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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