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MAC OS X Dataassist Connection Problem Freezing Timeout

Thread began 1/11/2012 12:42 pm by dave315749 | Last modified 1/11/2012 1:50 pm by Jason Byrnes | 434 views | 1 replies |

dave315749

MAC OS X Dataassist Connection Problem Freezing Timeout

Im still having an issue with the mac computers and dataassist

Tested on PC using internet explorer 8 .. works fine
Tested on MAC using parallels and windows xp using in explorer 8.. Works fine
update**** Tested on IPAD2.. works fine

Tested on MAC running safari or firefox .. random freezes. tested on 3 different macs plus MAC server , and now im getting complaints from customers who are using macs.

I have now recorded a screen cast video of whats happening and after multiple insert record or deletes it freezes up and cant connect to the website.

1. I have removed all javascript on page and it still freezes
2. i have removed all includes from page and it still freezes
3. This happens on my dedicated server and hostmoster.com.


Its a duplicatable problem, it can be done by doing a 1 to 5 inserts behaviors after each other and or delete behaviors after each other. sometimes a few more than 5 are required.

The only way to fix is to close down the browser fully and reopen and it will run the website ok OR wait for 30 to 45 seconds or longer untill it comes back and then it will work with 1 to 5 inserts or removes again before freezing up and giving a "connecting to http://website.com" at the bottom of the browser.


I have a video screen cast of it happening multiple times, but id like to share it privately as its on a live/test site.

I need to know what to do to fix it.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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