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Forgotten pass page returning error

Thread began 1/10/2012 10:11 am by romeo370381 | Last modified 1/11/2012 11:02 am by romeo370381 | 1570 views | 5 replies |

1/10/2012 10:11 am | #1 romeo370381

Forgotten pass page returning error

Dear,

I am using security assist, I tried all the page on my testing server and worked properly. As soon as I upload the website on a live server, when I try to retrieve my password with an email that is in the system, instead I get a message telling me that my email isn't in the system.

Could you please look into this tell me what is wrong or where can I possibly solve the issue

Thx

1/10/2012 11:59 am | #2 Jason ByrnesWebAssist

double click the forgot password server behavior to edit it, and make sure to set the correct SMTP Server and port for sending emails from your host.

1/10/2012 1:01 pm | #3 romeo370381

Ok, thank, I will check that and post tomorrow in case I keep on experiencing problems

1/11/2012 10:15 am | #4 romeo370381

Hi Jason,

I did as you asked, and I could retrieve the page and get the email sent to the user, and soon as the user tries to update the data, here is the error that comes:

Fatal error: Call to undefined function WAValidateUnique() in /home/wwwromeo/public_html/thesite/community/lostpass.php on line 56

Thanks

1/11/2012 10:21 am | #5 Jason ByrnesWebAssist

see the following post for a fix to the issue:
showpost.php?p=106073&postcount=14

1/11/2012 11:02 am | #6 romeo370381

Guess that was the case, thanks, everything works well now.

Thx

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