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Facebook share working only on certain pages

Thread began 1/10/2012 4:44 am by fxs430566 | Last modified 1/11/2012 11:15 am by Jason Byrnes | 2345 views | 7 replies |

fxs430566

Facebook share working only on certain pages

It appears that the facebook button only works on pages that are in the root folder. If the pages are nested away in subfolders all bets are off.

To see what I mean please go to www.milicainthehat.com, here it works.
Then click on the About and it works there too.
But if you go to any of the Shop subcategories or any other subcategory it does not.

Thanks

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Jason ByrnesWebAssist

when i look at the source code of the pages that are not working, I can see PHP code, this usually happens if you are running PHP pages on a server that does not offer php support.

make sure that your host has PHP support and can run PHP code.

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fxs430566

Yes the host has php support and can run php code. But what you said soes not make sense to me. If the facebook button works on the index.php and the about.php why would it not run on the other pages?

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Jason ByrnesWebAssist

the issue i am seeing on the pages that do not work is that there is php code in the page source. if the host can process php code, then there is another cause for this

send me a copy of one of the pages that do not work so I can look at the code to try and determine what is wrong.

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fxs430566

Here is one of the pages where the Facebook button does not work

Attached Files
witty.txt
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Jason ByrnesWebAssist

what version of social media toolkit are you using? Make sure you are using the most recent version available from the download center. If you have a previous version, make sure to uninstall it from the extension manager before installing the newer one.

I can see some code that is not being written correctly. do a find for the following:

php:
((!empty($_SERVER["HTTPS"])) ? "https://" : "http://") . $_SERVER["SERVER_NAME"].$_SERVER["REQUEST_URI"]



and replace it with:

php:
<?php echo urlencode(((!empty($_SERVER["HTTPS"])) ? "https://" "http://") . $_SERVER["SERVER_NAME"].$_SERVER["REQUEST_URI"]); ?>
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fxs430566

Ok here's the analysis;

Without applying your changes the following work;

Twitter, +1, Linkedin, Delicious (although instead of a new window delicious replaces my page), Digg.

Without applying your changes the following do not work;

Facebook, Reddit, Google Buzz.

After applying your changes they all work (delicious now pops up instead of replacing page) and Google Buzz went from not working to displaying a pop up with a 404 error.

I'm happy as it all works but I still question why the php code doesn't work the same for all of them as shown above. And could you help me fix google buzz?

Thanks for all your help

PS

I'm on Version 2.0.0

PPS

Maybe there is a bug that causes incomplete php code to be generated when the target page is not in the root folder.

index.php - correct php code
about.php - correct php code
witty.php - incorrect php code

Just a thought...

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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