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Cannot edit settings in PowerGallery 2

Thread began 1/05/2012 8:30 am by tkendrickmail32213 | Last modified 2/27/2012 9:18 am by Jason Byrnes | 1971 views | 8 replies |

tkendrickmail32213

Cannot edit settings in PowerGallery 2

The "settings" link displays an error when I try to change the width and height. I have tried this in both IE9 and Firefox 3.6.18

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Jason ByrnesWebAssist

  The "settings" link displays an error...  



OK, what is the error?

any time you are reporting an error, please include the text of the error.

Without knowing what the error says, it is impossible to have any idea on what is causing the error.

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tkendrickmail32213

Error

Here is the error message I am getting.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@twoscompanyneedlepoint.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

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Jason ByrnesWebAssist

Make sure that the permissions on the webassist folder and all files and folders under it are set to 755. I recommend using a dedicated FTP program like filezilla to change file permissions.

Then, in the webassist/caching/PG_CachedResize_Image.php file needs to be updated to
change line 14:

php:
$retVal = is_dir($pathname) || @mkdir($pathname, 0777);



to:

php:
$retVal = is_dir($pathname) || @mkdir($pathname, 0755);




and line 360:
[php]mkdir ($cachefolder,0777,true);[php]

to:
[php]mkdir ($cachefolder,0755,true);/php]


And the admin_gallery/common/properties.php file needs to be edited to
change:

php:
$GLOBALS['permissions'] = array(

'dir' => 0777,
'file' => 0666
);




To:

php:
$GLOBALS['permissions'] = array(

'dir' => 0755,
'file' => 0755
);
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sinan

I changed everything you wrote above BUT I am still getting same error

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Jason ByrnesWebAssist

Did you use FileZilla to change the permissions of the webassist and gallery folders to 755 and select the option to recurse through all files and folders under them>


In filezilla right click on the webassist directory, and select the Set Permissions option, set the permsions to 755, check the box to recurse thorough all files and folders under neath it, do the same for the gallery folder.

Dreamweaver wont give you the option to recurse through all the files and folders.

filezilla is a free ftp program that can be downloaded here:
filezilla-project.org/

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biz295654WebAssist

And evidently Transmit won't do it either, although it is a feature of Transmit.

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sinan

I follow your instruction above in server side step by step. Still getting same error

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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