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install wizard returns to the get started page

Thread began 12/31/2011 8:56 pm by mrwagner433915 | Last modified 1/19/2012 4:52 pm by Jason Byrnes | 3294 views | 18 replies |

mrwagner433915

install wizard returns to the get started page

When I click on the get started link it reloads the Power Store 4 Installation Wizard start page. When I first try to install it told me to update my PHP from 4.x to 5, I did this and the above started happening. I went ahead a left it as it is so you could see the fault in action please go to mrwagner.us and click on the get started button.

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Jason ByrnesWebAssist

most likely there is an issue on the server with saving session variables.

use the session test page from the following thread:
showpost.php?p=23826&postcount=2


to test the servers session management. If the session test fails, it is most likely an issue with the session.save_path setting in the php.ini file, you will need to contact the host to have them correct the problem.

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mrwagner433915

it worked

It worked, but now I have another question for you can I access the admin side from a different computer than the one I install from? I tried to go to mrwagner.us/admin/index.php to get to the store manager and it said page not found.

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Jason ByrnesWebAssist

I just tried visiting the URL you provide in your reply and I get to the login page, i am not able to reproduce the problem you are reporting.

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mrwagner433915

object not found

when i goto the index page on my test server it tells me object not found error 404.
thank you for all your help Charles

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mrwagner433915

install cURL

Disregard I figured out the curl problem and got though the install only to receive this error message at the end of the install on my computer.

Warning: require_once(../webassist/globals/globals.php) [function.require-once]: failed to open stream: No such file or directory in C:\xampp\htdocs\install\complete.php on line 22

Fatal error: require_once() [function.require]: Failed opening required '../webassist/globals/globals.php' (include_path='.;C:\xampp\php\PEAR') in C:\xampp\htdocs\install\complete.php on line 22

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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mrwagner433915

i delete all the files of my server and reinstall them and this came up after i clicked the get started buttom.

Warning: session_start() [function.session-start]: open(/home/users/web/b1420/ipw.mrwagner/public_html/cgi-bin/tmp/sess_f59f652f9e45805bd8b82402665de7a6, O_RDWR) failed: No such file or directory (2) in /hermes/bosweb/web142/b1420/ipw.mrwagner/public_html/install/global.php on line 2

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /hermes/bosweb/web142/b1420/ipw.mrwagner/public_html/install/global.php:2) in /hermes/bosweb/web142/b1420/ipw.mrwagner/public_html/install/global.php on line 2

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /hermes/bosweb/web142/b1420/ipw.mrwagner/public_html/install/global.php:2) in /hermes/bosweb/web142/b1420/ipw.mrwagner/public_html/install/global.php on line 2

Warning: Cannot modify header information - headers already sent by (output started at /hermes/bosweb/web142/b1420/ipw.mrwagner/public_html/install/global.php:2) in /hermes/bosweb/web142/b1420/ipw.mrwagner/public_html/install/wizard.php on line 51

Warning: Unknown: open(/home/users/web/b1420/ipw.mrwagner/public_html/cgi-bin/tmp/sess_f59f652f9e45805bd8b82402665de7a6, O_RDWR) failed: No such file or directory (2) in Unknown on line 0

Warning: Unknown: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/home/users/web/b1420/ipw.mrwagner/public_html/cgi-bin/tmp) in Unknown on line 0

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Jason ByrnesWebAssist

this error means that the session.save_path in the php.ini file is not set correctly.


you will need to contact your host to have the session.save_path setting in the php.ini file corrected.

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mrwagner433915

The server encountered an unexpected condition

when i goto change the logo by clicking on the folder buttom in the theme editor i get this error.

"The server encountered an unexpected condition which prevented it from fulfilling the request.
The script had an error or it did not produce any output. If there was an error, you should be able to see it in the error log."

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