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Images will not appear if in sub folder

Thread began 12/13/2011 2:22 pm by CUAD | Last modified 7/18/2013 4:47 pm by Jason Byrnes | 1660 views | 14 replies |

CUAD

Images will not appear if in sub folder

I have installed the new HTML editor and when I upload images to the root folder they appear fine. But when I upload them to a sub folder they tend to not show up. In the source link it does not insert the / after the folder. See image attached for example. How can I get it to show the / there regardless? There should be a / after the word posts.

It should look like this:
/elements/images/posts/Steve/test/Fotolia_14001911_XS.jpg

Instead it is looking like this:
/elements/images/postsSteve/test/Fotolia_14001911_XS.jpg

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Jason ByrnesWebAssist

in the webassist/kfm/configuration.php file, what is the $kfm_userfiles_address set to?

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CUAD

It is set at
$kfm_userfiles_address = '../../elements/images/posts';

If I insert a dash after posts it show images just fine if in sub folder but then will insert two // in root folder.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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Web Designer Troy

Similar issue

I'm using GoDaday and a maked subdirectory where the subdirectory has its own doman name. (i.e. subdiretory/ is now subdirectory.com).

How do I upload images so that the images' paths reference www.subdirectory.com and not /maindomain.com/subdirectory/ through where they will not work?

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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CUAD

I am having this same issue with the files not getting inserted right. If the files are in a sub directory then the file will not have a / in between the root and sub folder. If in the sub folder it works fine. The $kfm_userfiles_address = ../../elements/uploadFiles and I cannot add a / at the end to fix issue.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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CUAD

Please see private area

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Jason ByrnesWebAssist

i updated the webassist/kfm/filebrowse.js js file on your server and changed the user file path to:
$kfm_userfiles_address = '../../elements/uploadFiles/';

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