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Trouble connecting to MySQL database on HostGator

Thread began 12/05/2011 12:43 pm by clinton178625 | Last modified 10/01/2013 5:15 pm by wbrooks199805 | 12060 views | 8 replies |

clinton178625

Trouble connecting to MySQL database on HostGator

Hi Guys
Has anyone had trouble connecting to a database on Host gator server? and if so what are the settingsd needed? becasue i cannot get my dreamweaver to connect and i have tried everything? i spoke with host gator and they tell me i should be able to connect they have opened ports for me allowed my ip etc etc.

Cheers Clinton

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Jason ByrnesWebAssist

this article from Host Gator support should help:
how-to-connect-to-the-mysql-database

This section near the top has info on the settings to use for the connection:

Host name = localhost (literally put localhost)
Database name = (cpanelUsername_databaseName)
Database username = (cpanelUsername_databaseUsername)
Database password = (whatever you picked)

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clinton178625

Hostgator Issue

Hi Jason
Yes i have tried all that in many different configurations and HostGator has tried to help me too but it still wont connect? I am very frustrated and am considering asking for my money back for this CMS Builder not happy at all with it, i have spent literally 3 days trying to get this to work, i need help??

Cheers Clinton

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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clinton178625

Problem Fixed

Hi Jason
Thank you!! for your help yesterday after a few adjustments on the hosting side of things it seems i finally have it working, i successfully created the cms on the site.

However i have an issue maybe you can help, i created a content area for the cms and added it fine, i can edit that section online in power cms but i cannot view it in dreamweaver design view, the content area dissapeared any ideas?

Cheers Clinton

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Jason ByrnesWebAssist

try going to WebAssist -> CMS -> Reload Content

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wbrooks199805

same issue with Hostgator

I am having the same problem you did connecting. I put in my ip address, and have the configurations correct. I have been on with chat at hostgator for over an hour. They are still "looking into it" What else did you do on the server side to get it to work?

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Jason ByrnesWebAssist

Log into your data base using the Host Gator phpMyAdmin.

In the upper felt hand corner it will show the database name and the host name.

Use that host name instead of the IP address for the connection.

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wbrooks199805

different reason

My problem was different. First, I hadn't used the ip address in ftp hosting to connect to the server. Second, the quoting around the password was double quotes, which allows the '$' (in the password) to be evaluated, so the password was mangled. I changed the quotes to single quotes, and it appears to be able to access the database now.

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