KFM error in PowerMessenger

Hi WA-team

I have an installation of PM, that is running ok, except KFM showing javascript errors and a blank window with "Please Wait - loading..." message.

Following are the javascript errors as seen in IE8:

  Details zum Fehler auf der Webseite
Benutzer-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; GTB7.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)
Zeitstempel: Wed, 30 Nov 2011 12:22:53 UTC

Meldung: 'kfm' ist undefiniert
Zeile: 9
Zeichen: 1
Code: 0
URI: de.js

Meldung: Objekt erwartet
Zeile: 156
Zeichen: 1
Code: 0
URI: index.php?uicolor=%23eee&theme=webassist_v2&showsidebar=false&CKEditor=editorField&CKEditorFuncNum=4&langCode=de

Meldung: 'kfm' ist undefiniert
Zeile: 216
Zeichen: 55
Code: 0
URI: index.php?uicolor=%23eee&theme=webassist_v2&showsidebar=false&CKEditor=editorField&CKEditorFuncNum=4&langCode=de

Meldung: Objekt erwartet
Zeile: 367
Zeichen: 7
Code: 0
URI: index.php?uicolor=%23eee&theme=webassist_v2&showsidebar=false&CKEditor=editorField&CKEditorFuncNum=4&langCode=de  

P.S.: I have another PM instance running correctly on the same shared server, but on a different domain.

Any help is appreciated.

Greetings

Willi

in the webassist/kfm/index.php page

find the following line:

<script type="text/javascript" src="j/all.php/can-minify"></script>

and change it to:

<script type="text/javascript" src="j/all.php"></script>

Hi Jason

I've done that already.

Hi Jason

Any other idea? I think it's got to do with my php version (5.1.6)

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.