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Ecart 5 and PayPal Express Checkout Error

Thread began 11/26/2011 11:14 pm by netsysinc419552 | Last modified 11/30/2011 9:28 pm by netsysinc419552 | 670 views | 4 replies |

netsysinc419552

Ecart 5 and PayPal Express Checkout Error

I have add PayPal Express Checkout to my working AuthorizeNet checkout page. AuthorizeNet is still working properly but I am getting the following PayPal error response when I click the PayPal Express Checkout button: "This transaction cannot be processed. The amount to be charged is zero."

I have attached two files. The first file is the ecart checkout.php(zip) page that was generated(includes some of my modifications). The second file is the two arrays that is being past to WA_PP_ECO_Set_Post($WA_PP_ECO_Set_params,$WA_PP_ECO_Do_itemized). The second file also has the PayPal responses that pp_checkout_failure produced.

I need your assistance to determine why the eCart values are not correct when using PayPal Express. Please note if I use Authorize Net everything works witout any problems.

Many Thanks,
John

Attached Files
PayPalError.txt
ycheckout_page.zip.zip
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Jason ByrnesWebAssist

the problem is the eCart get Contents From Form behavior.

this uses the Any Form Post trigger, so is being triggered when the cart page posts to the checkout page, and again when the eCart checkout button.

on the bindings panel, click the plus button, select Form Data. in the Form Data interface, click the folder icon, and select the cart display page.

next, go to the server behaviors page, and edit the eCart Get Contents from Form behavior. for the trigger, click the lightning bolt, and select the checkout button from the cart display page form.

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netsysinc419552

James,
Did what you requested but it generated a value of checkout.x on the IF POST statement, so this change did not work. Anyway I changed the period to a _ within the IF statement as follows: "if (isset($_POST["Checkout_x"])) {" and this allowed me to get through the PayPal process.

I am now having an issue when I try to update the PayPal Responses to my Payment Database. When I ready to update the database for PHONE, CONTACTPHONE, INVOICID, TRANSACTIONID and TRANSACTIONTYPE I get empty values. Example: $cc_tranid = "".WA_PP_ECO_GetValue($WA_PP_ECO_GetResult, "TRANSACTIONID") ."";
I also printed the $WA_PP_ECO_GetResult array and these values where not define but could fine all the other values.
What do I need to do to get the values PHONE, CONTACTPHONE, INVOICID, TRANSACTIONID and TRANSACTIONTYPE so I can store this info into my database.

Thanks!!
John

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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netsysinc419552

I figure it out by looking at your code logic in more detail. To get the Transaction ID and Tansaction type you have to obtain this info after the Do_Post logic in pp_confirm code. Then you need to use the DoResult array instead of the GetResult array. Changed code from:
$cc_tranid = "".WA_PP_ECO_GetValue($WA_PP_ECO_GetResult, "TRANSACTIONID") ."";
to the following:
$cc_tranid = "".WA_PP_ECO_GetValue($WA_PP_ECO_DoResult, "TRANSACTIONID") ."";
and everthing work.
As for the billing (contactphone) number and shipping phone number, The only way you can get this info is to go to your PayPall merchant profile on the PayPal site and then select selling preferances, select Website Payment Preferances and click the radio button to require phone number. This will only send the Billing phone (ie. CONTACTPHONE) and will not send the shipping phone number. Guess I will have to live with that.

It would be nice if your documentation would tell us what the Paypal result fields are and how to obtain this info. Anyway, Thanks for your help!!! I also close the support ticket since this has resolved my problem. Thanks again for your support! John

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