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Error message when trying to edit a menu

Thread begun 11/08/2011 11:28 pm by djogrady376174 | Last modified 11/28/2011 6:43 am by Jason Byrnes | 1636 views | 5 replies |

djogrady376174

Error message when trying to edit a menu

Hi, I successfully created a navigation bar with CSS Menu Writer, but, when I try to edit the navigation bar in any way I get an error message from Dreamweaver CS4 that says: "Error generating menu (wa.generate.menu): Process type "undefined" not found." My web page is at index.html. What do I need to do to be able to edit the menu?

Please note that, as indicated in another thread on this topic in the CSS Menu Writer forum, I deleted the WinFileCache.dat file, but that didn't help. I also uninstalled CSS Menu Writer, re-installed it, deleted the WinFileCahe.dat file, but that didn't help either.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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djogrady376174

Thank you

Jason, Thank you for resolving this problem for me. Great customer support! And great to have my CSS Menu Writer working again! Dan

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MikeH

Hi Jason
Was there a quick fix for this message?

I do not currently have time for Skype so any pointers on how to correct this without a reinstall of all extensions?

Thanks

Mike

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sean.lxsm432570

Facing the same problem here. And i have a deadline in completing the website.

Looking forward to a solution. Thanks

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Jason ByrnesWebAssist

try uninstalling css menu writer from the extension manager, then reinstalling CSS Menu Writer version 2.0.6 that is available from the download center.

In the case of djogrady376174, we had to resort to renaming the configuration folder to un install all extensions, then reinstalling them to resolve the error.

see step 10 of Adobes Troubleshooting tutorial:
tn_15481.html#main_userConfigFolder

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