close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Error message when trying to edit a menu

Thread began 11/09/2011 2:28 am by djogrady376174 | Last modified 11/28/2011 9:43 am by Jason Byrnes | 947 views | 5 replies |

djogrady376174

Error message when trying to edit a menu

Hi, I successfully created a navigation bar with CSS Menu Writer, but, when I try to edit the navigation bar in any way I get an error message from Dreamweaver CS4 that says: "Error generating menu (wa.generate.menu): Process type "undefined" not found." My web page is at index.html. What do I need to do to be able to edit the menu?

Please note that, as indicated in another thread on this topic in the CSS Menu Writer forum, I deleted the WinFileCache.dat file, but that didn't help. I also uninstalled CSS Menu Writer, re-installed it, deleted the WinFileCahe.dat file, but that didn't help either.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

djogrady376174

Thank you

Jason, Thank you for resolving this problem for me. Great customer support! And great to have my CSS Menu Writer working again! Dan

Sign in to reply to this post

MikeH

Hi Jason
Was there a quick fix for this message?

I do not currently have time for Skype so any pointers on how to correct this without a reinstall of all extensions?

Thanks

Mike

Sign in to reply to this post

sean.lxsm432570

Facing the same problem here. And i have a deadline in completing the website.

Looking forward to a solution. Thanks

Sign in to reply to this post

Jason ByrnesWebAssist

try uninstalling css menu writer from the extension manager, then reinstalling CSS Menu Writer version 2.0.6 that is available from the download center.

In the case of djogrady376174, we had to resort to renaming the configuration folder to un install all extensions, then reinstalling them to resolve the error.

see step 10 of Adobes Troubleshooting tutorial:
tn_15481.html#main_userConfigFolder

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...