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lang.contextmenu.options is null IE8 Error HTML Editor

Thread began 10/25/2011 2:56 am by ZP | Last modified 10/26/2011 9:55 am by Jason Byrnes | 2575 views | 2 replies |

10/25/2011 2:56 am | #1 ZP

lang.contextmenu.options is null IE8 Error HTML Editor

Hello Support,

I have just upgraded to the latest version of HTML editor and I am getting the following error...in IE8 and Firefox, I have only tested in these two so far.

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; eSobiSubscriber 2.0.4.16; .NET CLR 1.1.4322; .NET4.0C)
Timestamp: Tue, 25 Oct 2011 06:05:29 UTC

Message: 'lang.contextmenu.options' is null or not an object
Line: 172756530
Char: 2022
Code: 0

Trouble Shooting:
1. deleted previous versions
2. Set config file default language to: config.language = 'en-au';

Still has the same error and will not load the editor.

Any help would be appreciated

Thanks

10/25/2011 11:27 am | #2 Jason ByrnesWebAssist

send a copy of the page you have applied html editor please.

10/25/2011 3:11 pm | #3 ZP

Page Required

This post has been deleted.

10/26/2011 9:55 am | #4 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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