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How to uninstall Memento

Thread began 7/14/2009 2:50 pm by kelleypb318499 | Last modified 3/29/2010 5:42 am by neilo | 4696 views | 18 replies |

7/14/2009 2:50 pm | #1 kelleypb318499

How to uninstall Memento

I get two JS errors over and over every time I open DW, close a file, open a file, etc. How can I uninstall the WA Momento?

7/14/2009 3:00 pm | #2 kelleypb318499

I even get get errors when trying to turn it off in the Preferences! There must be a workaround. Where can I find the file to delete it?

7/14/2009 3:02 pm | #3 kelleypb318499

Turned preferences to "never" and still am getting the error messages

Extremely annoying

7/14/2009 3:07 pm | #4 Ray BorduinWebAssist

Try deleting your winfilecache.dat file... that will likely fix all of the errors and then you can easily disable it.

7/15/2009 2:53 pm | #5 kelleypb318499

I deleted the file in the Configuration folder, but now get the following message over and over, making DW all but unusable:

file:///c:/Users/Paul/AppData/Roaming/Adobe/Dreamweaver%209/Configuration/Commands/RelatedFilesForCS3ToolbarFilelist.html

7/15/2009 3:52 pm | #6 kelleypb318499

It's ok, I finally hunted down everything related to the memento and killed it thrice over...

9/17/2009 1:34 pm | #7 leslie37300

Steps for Mac users

Are there any detailed steps to remove (not disable) this for Mac users?

Thanks,
Leslie

9/17/2009 2:20 pm | #8 Ray BorduinWebAssist

There are no detailed steps for complete removal available.

If you disable it, it becomes completely inactive. There is no need to go through the trouble of completely removing it.

9/24/2009 8:10 am | #9 gordon173057

Trying to disable Memento

My copy of DW CS3 (for Mac) has recently started taking an absolute age to start up. The splash screen loads and it just hangs for sometimes several minutes before all the components start to load.

I'm trying to troubleshoot this and thought it might be something to do with the Memento panel that opens at start (trying to download RSS feeds, etc). I read in several places that you just go to Edit > WebAssist Preferences, etc and you can disable it but I am simply unable to find any form of Edit link. Should I be looking in the line of icons that say Dismiss All, Dismiss, Open Item and Refresh, or is there some option in the drop down icon top-right? It can't be that because the only options I see there are about maximising the panel group or grouping with other windows. There is also nothing about WebAssist in the main menu bar under Edit.

Also, the Memento window does not appear in the list when I go to the top menu bar and choose Window, so if I close the panel, I can only get it back by restarting DW. Can anyone help?

9/24/2009 9:58 am | #10 office172461

I believe editing preferences is different for the Mac:

article.aspx?p=1312598&seqNum=14

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