close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Problems with Gallery, Shipping Rule and Coupons

Thread began 10/04/2011 5:48 pm by maria386094 | Last modified 11/03/2011 11:28 am by Jason Byrnes | 2492 views | 7 replies |

maria386094

Problems with Gallery, Shipping Rule and Coupons

Gallery: i have made a test gallery called 'home' but cannot add it to the any content areas when i hit the 'add gallery' button in the editor.

Shipping Rule: Also i can't adjust the Max weight in the shipping rule... every time i enter 1000000 in max weight and select 'add' then 'save changes' it doesn't apply the changes and therefore the shipping cost isn't added to the order.

Coupons: I have created a coupon and when i go to add a specific product to the coupon, it doesn't add it to the coupon and the coupon is viewed as 'Products: all'.
Please help.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

elgueromero13396227

I am also having the coupons reading "all" but I do not see them attached or anywhere for that matter. Any help would be great. Thanks.

Sign in to reply to this post

Jason ByrnesWebAssist

in the admin/scripts/products_results.js file, change the following 2 lines:

29:

var thepage = "Update_ProductCoupons.php?Add=1&ProdID="+ProdID+"&GroupID="+GroupID;



33:

var thepage = "Update_ProductCoupons.php?ProdID="+ProdID+"&GroupID="+GroupID;




to:

29:

var thepage = "update_productcoupons.php?Add=1&ProdID="+ProdID+"&GroupID="+GroupID;



33:

var thepage = "update_productcoupons.php?ProdID="+ProdID+"&GroupID="+GroupID;
Sign in to reply to this post

elgueromero13396227

I changed the products_results.js and I wasn't able to see the coupon. I have the products in the coupon as it says I can remove them from the coupon. Any advice would be great.

~raw/

Sign in to reply to this post

Jason ByrnesWebAssist

I'm not sure what you mean by cant see the coupon, can you send a screen shoot illustrating what you mean here in a zip archive.

Sign in to reply to this post

elgueromero13396227

Where is the customer supposed to view and use the eCoupon code? I don't see it. I'm doing test runs to try and buy the product and use the coupon and I don't see it on any of the products. Does that make sense? I hope I'm explaining it right.

Sign in to reply to this post

Jason ByrnesWebAssist

on the cart display page, after you have added items to the cart, there will be a coupon code text box to enter the coupon code:
cart.php

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...