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Problems with Gallery, Shipping Rule and Coupons

Thread began 10/04/2011 8:48 pm by maria386094 | Last modified 11/03/2011 2:28 pm by Jason Byrnes | 1113 views | 7 replies |

maria386094

Problems with Gallery, Shipping Rule and Coupons

Gallery: i have made a test gallery called 'home' but cannot add it to the any content areas when i hit the 'add gallery' button in the editor.

Shipping Rule: Also i can't adjust the Max weight in the shipping rule... every time i enter 1000000 in max weight and select 'add' then 'save changes' it doesn't apply the changes and therefore the shipping cost isn't added to the order.

Coupons: I have created a coupon and when i go to add a specific product to the coupon, it doesn't add it to the coupon and the coupon is viewed as 'Products: all'.
Please help.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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elgueromero13396227

I am also having the coupons reading "all" but I do not see them attached or anywhere for that matter. Any help would be great. Thanks.

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Jason ByrnesWebAssist

in the admin/scripts/products_results.js file, change the following 2 lines:

29:

var thepage = "Update_ProductCoupons.php?Add=1&ProdID="+ProdID+"&GroupID="+GroupID;



33:

var thepage = "Update_ProductCoupons.php?ProdID="+ProdID+"&GroupID="+GroupID;




to:

29:

var thepage = "update_productcoupons.php?Add=1&ProdID="+ProdID+"&GroupID="+GroupID;



33:

var thepage = "update_productcoupons.php?ProdID="+ProdID+"&GroupID="+GroupID;
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elgueromero13396227

I changed the products_results.js and I wasn't able to see the coupon. I have the products in the coupon as it says I can remove them from the coupon. Any advice would be great.

~raw/

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Jason ByrnesWebAssist

I'm not sure what you mean by cant see the coupon, can you send a screen shoot illustrating what you mean here in a zip archive.

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elgueromero13396227

Where is the customer supposed to view and use the eCoupon code? I don't see it. I'm doing test runs to try and buy the product and use the coupon and I don't see it on any of the products. Does that make sense? I hope I'm explaining it right.

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Jason ByrnesWebAssist

on the cart display page, after you have added items to the cart, there will be a coupon code text box to enter the coupon code:
cart.php

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