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Order Confirmation: Modify Information issue

Thread began 7/13/2009 5:00 pm by danjen | Last modified 7/14/2009 1:09 pm by Ray Borduin | 1561 views | 5 replies |

danjenBeta Tester

Order Confirmation: Modify Information issue

When a customer clicks on the Modify Order Information button on the confirm page it redirects them to checkout.php, but all of the information is blank. Even if they are logged in it is blank. Is is possible to have this stored so that they only have to type in incorrect information. Especially if they are logged in.

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Ray BorduinWebAssist

You can add code to the confirm page to address the issue:

<?php
SaveFormToSession("", "confirm");
?>

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danjenBeta Tester

Thanks for the quick response Ray. I added this code to the top of the confirm.php page and tried clicking the modify information button again, but same results. All fields were blank.
I appreciate your help with this issue.

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Ray BorduinWebAssist

Maybe you added it too high on the page... needs to have a session_start() first.

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mick106153

Ray

I've tried it with and without
if (!session_id()) session_start();
in various locations on the page and I can't get it to work either.

Mick

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Ray BorduinWebAssist

Please post a support incident and we can have someone help you debug this issue.

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