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eCart Error in CS5

Thread began 9/15/2011 2:51 pm by movygirl244169 | Last modified 11/03/2011 2:29 pm by Jason Byrnes | 1479 views | 10 replies |

9/15/2011 2:51 pm | #1 movygirl244169

eCart Error in CS5

I keep getting error when I use the Display Manager in eCart using my CS5. It's say's there is a error on line 621. It say's "While executing timer in WA eCart DisplayMgr.htm and then a lot of other stuff and it ends with "this.color has no properties. I've tried starting a blank page and it still happens I've reinstalled eCart.

I don't know what to do!!!!!!!

9/15/2011 2:55 pm | #2 movygirl244169

Here is the screen picture of the error. I didn't know how to do this until just a min ago.

9/16/2011 3:34 pm | #3 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

10/30/2011 3:01 pm | #4 goat200487425014

Im getting an error too.....

10/30/2011 3:03 pm | #5 goat200487425014

Actually getting two. This one I'm getting when I click on Display Manager and it doesn't display anything. The post above error I get when I close Display Manager.

10/31/2011 11:16 am | #6 Jason ByrnesWebAssist

in the WA_eCart folder, there should be a file name WA_DMCFG.xml. Try renaming that file to WA_DMCFG_old.xml and try running the display manager again.

also, Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf

10/31/2011 4:54 pm | #7 goat200487425014

Still not working...

11/01/2011 9:44 am | #8 Jason ByrnesWebAssist

11/02/2011 4:29 pm | #9 goat200487425014

Updated....

11/03/2011 12:19 pm | #10 goat200487425014

What time are you available to work on this???

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