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eCart Error in CS5

Thread began 9/15/2011 2:51 pm by movygirl244169 | Last modified 11/03/2011 2:29 pm by Jason Byrnes | 1435 views | 10 replies |

movygirl244169

eCart Error in CS5

I keep getting error when I use the Display Manager in eCart using my CS5. It's say's there is a error on line 621. It say's "While executing timer in WA eCart DisplayMgr.htm and then a lot of other stuff and it ends with "this.color has no properties. I've tried starting a blank page and it still happens I've reinstalled eCart.

I don't know what to do!!!!!!!

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movygirl244169

Here is the screen picture of the error. I didn't know how to do this until just a min ago.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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goat200487425014

Im getting an error too.....

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goat200487425014

Actually getting two. This one I'm getting when I click on Display Manager and it doesn't display anything. The post above error I get when I close Display Manager.

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Jason ByrnesWebAssist

in the WA_eCart folder, there should be a file name WA_DMCFG.xml. Try renaming that file to WA_DMCFG_old.xml and try running the display manager again.

also, Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf

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goat200487425014

Still not working...

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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goat200487425014

Updated....

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goat200487425014

What time are you available to work on this???

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