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Javascript error while executing timer in WA Universal Email.htm

Thread began 9/14/2011 4:50 pm by webassist144944 | Last modified 9/15/2011 12:58 pm by Jason Byrnes | 2655 views | 7 replies |

9/14/2011 4:50 pm | #1 webassist144944

Javascript error while executing timer in WA Universal Email.htm

Hello-

When I Insert/WebAssist/Create Email Message, I get a popup window saying the following Javascript error occurred.

While executing timer in WA Universal Email.htm, the following Javascript error(s) occurred:

At line 444 of file "..........Dreamweaver CS5.5:en_US:Configuration:Shared:Controls:Scripts:WATrigger.js":
invalid array length

I can only click OK, and the Universal Email window is blank and I have to force quit the program.

Help! Thank you!

9/15/2011 2:35 am | #2 michel336265

Hi,

Until this morning Universal Email worked great (using dreamweaver CS3) and off this morning I get :

While executing timer in WA Universal Email.htm, a JavaScript error occurred

I removed the MacFileCache-22F0CF35.dat file
I removed the complete extention
Did a reboot
Reinstalled the extention

And still the same error

How to solve this problem??

9/15/2011 7:06 am | #3 Jason ByrnesWebAssist

webassist144944:

Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf

if you still have problems after deleting the cache file, What version of Universal Email are you using?

Please send a copy of your page that you are trying to apply UE to in a zip archive so i can see if there is code on the page creating the problem.

michel336265:

Where your problem is not the same as the OP's, it would be best for you to start your own thread.

What version of Universal Email are you using?

Create a new blank PHP page and save that to your site, do you get the same error if you try to add universal email to the blank page?

9/15/2011 10:41 am | #4 webassist144944

directions don't pertain to CS5.5

Can't find the same file, I have CS5.5 and am using Lion

9/15/2011 10:50 am | #5 webassist144944

Sorry, never mind I found it. I did what you said and still have the same issue:

Using UE401

I have attached the file.

Attached Files

catering2.php.zip

9/15/2011 10:51 am | #6 Jason ByrnesWebAssist

in lion the library folder is a hidden folder:
cpsid_90508.html
cpsid_90947.html

9/15/2011 10:53 am | #7 webassist144944

Just making sure you didn't miss my previous post...

9/15/2011 12:58 pm | #8 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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