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Display Manager Javascript Error

Thread began 9/13/2011 5:48 pm by scott428542 | Last modified 1/30/2012 11:14 am by Jason Byrnes | 1613 views | 5 replies |

scott428542

Display Manager Javascript Error

I am an ecart user on a mac (10.6.8) in Dreamweaver CS5. I am getting a javascript error when trying to enter the display manager on my cart page. The error states: While executing timer in WA eCart DisplayMgr.htm, the following Javascript error occurred: At line 710 of file eCartDesignObject.js invalid array length. I tried deleting the MacFileCache.dat file but that didn't work. I also uninstalled my ecart and universal email extensions and reloaded them then deleted the MacFileCache.dat again, but that didn't work either. I have used the Display Manager before on this web site, but didn't like the result and was trying to add another cart display when this error occurred. Can you give me any ideas on what is happening? Thanks for your help.

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Jason ByrnesWebAssist

Create a new blank page and try to add a display manager to the blank page, do you still get the same error?

If not, the error is cause by some code on the page you are trying to add the display manager to, you can try recreating the cart display page.

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scott428542

Display Manager Javascript Error

Thanks for your response Jason.

I tried the display manager on a blank page, but I still got the same error.

When I uninstalled my Dreamweaver extensions I didn't uninstall all my extensions, just my WebAssist extensions plus I also stumbled upon this thread - showpost.php?p=12293&postcount=2

Do you think this will work?

Thanks, Scott Carroll

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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dave315749

Hi i am having this same problem with mac 10.6.8

Can you tell me what you did with this person via the ticket that was opened?

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Jason ByrnesWebAssist

I seam to recall it was a problem of missing code on the page.

send a copy of the page you are trying to add the display manager to so I can investigate the problem.

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