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Error on install on testing server

Thread began 8/29/2011 10:18 pm by Nature Photographer | Last modified 9/01/2011 10:27 am by daniel276949 | 1483 views | 16 replies |

Nature Photographer

Error on install on testing server

When trying to install PowerGallery2 on the testing server I get the following message in the diagnostic check.


cURL is not installed. Contact your hosting provider to have cURL installed.

How can I install on testing server?

Thanks

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Nature Photographer

Errors on Live Server as well

I uploaded the PG2 files to the live server as in the instructions but now everytime I try to apply a gallery theme or modify something I get the following error message;


Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@jamesdoylephoto.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

--------------------------------------------------------------------------------

Apache/2.2.16 (Unix) mod_ssl/2.2.16 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 Server at www.jamesdoylephoto.com Port 80

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this_is_me

php / mysql running?

This is a typical common Apache error message which does not tell any specifics. It would need to know more precisely what you have done and caused this.
As an example, you will need a running mysql server. You certainly don't need FrontPage extension for php/mysql. Try to upload a php file with nothing else in in it but:
<?php phpinfo(); ?>
save it as phpinfo.php and upload it to the server. Then invoke it by typing

phpinfo.php

and then check if there is an entry for php / mysql a bit further down (like in my screenshot)

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Jason ByrnesWebAssist

the error you are getting on the testing server means that cURL is not enabled in your php.ini file.

as this_is_me suggests, create the new php page with the following code:

php:
<?php phpinfo(); ?>



and run this php info page on your testing server.

look for the "Loaded Configuration File" to find the location for your php.ini file.

in the php.ini file, find the following line:
;extension=php_curl.dll

and change it to:
extension=php_curl.dll


save the php.ini file and restart your web server.


The error you are getting on the remote server is a very generic one, when it occurs, make note of the page that it is occurring on in the address bar, then add this code at line 1 of that page:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



this may give us a more descriptive error message to work with.

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daniel276949Beta Tester

i uploaded all the info for the ftp and the admin login info yesterday

also, i am getting the same 505 errors myself... thanks, daniel

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Jason ByrnesWebAssist

when you get the 500 server error, make note of the page in the browser address bar, then add the following code at line 1 of that page:

php:
<?php

error_reporting
(E_ALL);
ini_set('display_errors','on');
?>



the 500 server error is a very vague error, we need to know the real error that is occurring to be able to troubleshoot the cause.

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Nature Photographer

Thanks guys, got it installed on the testing server...now just need to get you the error messages from the live server

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Nature Photographer

This is the error message I get on both the live server and the testing server whenever I move with in the program.

Warning: opendir(C:/xampp/htdocs/*****/Galleries/galleries/_notes/css/themes/,C:/xampp/htdocs/*****/Galleries/galleries/_notes/css/themes/) [function.opendir]: The system cannot find the path specified. (code: 3) in C:\xampp\htdocs\****\Galleries\admin_gallery\common\functionsPHP5Compatible.php on line 31

Warning: opendir(C:/xampp/htdocs/*****/Galleries/galleries/_notes/css/themes/) [function.opendir]: failed to open dir: No such file or directory in C:\xampp\htdocs\******\Galleries\admin_gallery\common\functionsPHP5Compatible.php on line 31

Also the rendering of the images is terrible, as a photographer I would be embarassed to display these images.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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daniel276949Beta Tester

Hey Jason

i'm not hearing back, do you know where my support ticket is at on the upgrade from pg1 to pg2... thanks, daniel

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