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activation error

Thread began 8/21/2011 4:45 pm by dave276887 | Last modified 6/21/2013 11:07 am by anonymous | 3208 views | 13 replies |

8/21/2011 4:45 pm | #1 dave276887

activation error

Hi have new laptop but I cannot activeate ecart 5.2 on Dreamweaver cs5 on windows 64bit.
I have attempted to activate my e-cart software and am getting the following error each time I try:

The serial number gets the tick of approval, but...

Unexpected error 2, Activation cannot be completed

Even uninstalled the extension and reinstalled.

Same thing.

8/23/2011 6:49 am | #2 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

4/08/2013 10:57 am | #3 tomaj

activation error

I also have problems with activation. I get error at activation
ecart 5, Design Extender I use dreamweaver cs6.

4/08/2013 11:11 am | #4 Jason ByrnesWebAssist

After Updating our website over the weekend, there was an issue with the SSL Certificate that caused problems with activation.

We are working on the problem and hope to have it corrected within the hour.

4/08/2013 11:24 am | #5 tomaj

will I be notified ,if the problem is over?

4/08/2013 11:28 am | #6 Jason ByrnesWebAssist

Yes, i will update this incident when i have more details.

4/08/2013 7:10 pm | #7 Jason ByrnesWebAssist

After updating our website over the weekend we found that product activation was no longer working due to issues with the sites SSL Certificate. This issue has been resolved, activation should now be working. Let us know if you continue to have a problem.

4/08/2013 7:15 pm | #8 singh_sekhon2006412751

Activation error

I have problem with activation of all extension
Error:3

web assist website saying we have resolved the activation problem but unfortunately I still have ERROR-3.

Thanks

4/08/2013 7:31 pm | #9 Ray BorduinWebAssist

Looks like we still had one more issue that we just fixed... should work for you now.

Did this help? Tips are appreciated...

6/19/2013 9:57 pm | #10 anonymous

Unexpected Error 2 for eCart.

Hello Ray, I ma still having this problem - Unexpected Error 2 for eCart. Thank you.

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