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Cart only pass transactions below $50

Thread began 8/02/2011 6:07 pm by ccdantas101117 | Last modified 8/05/2011 10:13 am by Jason Byrnes | 1295 views | 4 replies |

ccdantas101117

Cart only pass transactions below $50

Is there any reason or code in the cart that by mistake I can set by mistake to only pass transactions below or up to a certain total amount in the cart? I'm asking that wired question because looks like the PayPal Payment pro and express are only approving transactions below $50 and I called PayPal no limits for transaction below 10K and also Virtual Terminal attached to the same account is processing any transaction amount up to 10K without problem. So I think is something in the cart code that I by mistake made it. I changed the SSL certificate on the host can this cause that problem?

I'm running crazy here and the customer is almost going bananas, keeping telling that the business is loosing money... WOW I'm really need help here

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Jason ByrnesWebAssist

can you reproduce the problem? if you put through a test transaction over $50 does it fail?

the only way we'll be able to troubleshoot the issue is to be able to reproduce it.

if you can reproduce it, add the following code to the checkout failure page to return the Full Request and Full response XML strings going to and coming from PayPal. This will contain the details of why the transaction is failing:

php:
<?php

@session_start();
echo 
"<p>Direct Pay: <br />"
     echo 
"Full Request: ".(isset($_SESSION["PP_DirectPayment_postedValues"])?htmlentities($_SESSION["PP_DirectPayment_postedValues"]):"n/a")."<br />";  
     echo 
"Full Response: ".(isset($_SESSION["PP_DirectPayment"])?htmlentities($_SESSION["PP_DirectPayment"]):"n/a")."<br /></p>";  
     echo 
"<p>Express Authorize <br />"
     echo 
"Full Request: ".(isset($_SESSION["ECO_Auth_Request"])?htmlentities($_SESSION["ECO_Auth_Request"]):"n/a")."<br />"
     echo 
"Full Response: ".(isset($_SESSION["ECO_Auth_Result"])?htmlentities($_SESSION["ECO_Auth_Result"]):"n/a")."<br />"
     echo 
"<p>Express Process: <br />"
     echo 
"Full Request: ".(isset($_SESSION["ECO_Process_Request"])?htmlentities($_SESSION["ECO_Process_Request"]):"n/a")."<br />"
     echo 
"Full Response: ".(isset($_SESSION["ECO_Process_Result"])?htmlentities($_SESSION["ECO_Process_Result"]):"n/a")."<br /></p>"
?>




NOTE: The full request and full response will contain sensitive information lime credit card number and cvv, as well as paypal api that should be removed before posting here.

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ccdantas101117

Below is the response report for a creditcard without balance to cover the purchase

Direct Pay:
Full Request: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents"><Username>xxxxxxxxxxx</Username><Password>xxxxxxx</Password><Signature>xxxxx</Signature><Subject/></Credentials></RequesterCredentials></soap:Header><soap:Body><DoDirectPaymentReq xmlns="urn:ebay:api:PayPalAPI"><DoDirectPaymentRequest><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><DoDirectPaymentRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents"><PaymentAction>Sale</PaymentAction><PaymentDetails><OrderTotal currencyID="USD">458.39</OrderTotal><ShippingTotal currencyID="USD">10.89</ShippingTotal><ItemTotal currencyID="USD">447.5</ItemTotal><ButtonSource>WebAssist.eCartPHP.Pro.DP</ButtonSource><PaymentDetailsItem><Name> Gevey Turbo Sim Ultra Original Red</Name><Amount currencyID="USD">14.95</Amount><Quantity>50</Quantity><Number>582</Number></PaymentDetailsItem><PaymentDetailsItem><Name>Discount</Name><Amount currencyID="USD">-300</Amount><Quantity>1</Quantity><Number>0</Number></PaymentDetailsItem><ShipToAddress><Name>Carlos</Name><Street1>xxxx NW 3rd Street</Street1><Street2>xxxxx</Street2><CityName>xxxxxxx</CityName><StateOrProvince>FL</StateOrProvince><PostalCode>xxxxx</PostalCode><Country>US</Country><Phone>xxx-xxx-xxxx</Phone></ShipToAddress></PaymentDetails><CreditCard><CreditCardType>MasterCard</CreditCardType><CreditCardNumber>xxxxxxxxxxxxxxxx</CreditCardNumber><ExpMonth>xx</ExpMonth><ExpYear>2013</ExpYear><CardOwner><PayerStatus>verified</PayerStatus><PayerName><FirstName>Carlos</FirstName><LastName>Dantas</LastName></PayerName><Payer>xxxx@xxxxxxxxxxxxxx.com</Payer><PayerCountry>US</PayerCountry><Address><Street1>xxxx xxx xxx Street</Street1><Street2>xxxxxxxxx</Street2><CityName>xxxxxxxxxxxxxxxxx</CityName><StateOrProvince>FL</StateOrProvince><Country>US</Country><CountryName>US</CountryName><PostalCode>xxxxx</PostalCode><Phone>xxx-xxx-xxxx</Phone></Address></CardOwner><CVV2>xxx</CVV2></CreditCard><IPAddress>xx.xxx.xx.xx</IPAddress><MerchantSessionId>lfmena455ja3rf0gct5rg8vok1</MerchantSessionId></DoDirectPaymentRequestDetails></DoDirectPaymentRequest></DoDirectPaymentReq></soap:Body></soap:Envelope>
Full Response: <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"><SOAP-ENV:Header><Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"><Username xsi:type="xs:string"></Username><Password xsi:type="xs:string"></Password><Signature xsi:type="xs:string"></Signature><Subject xsi:type="xs:string"></Subject></Credentials></RequesterCredentials></SOAP-ENV:Header><SOAP-ENV:Body id="_0"><DoDirectPaymentResponse xmlns="urn:ebay:api:PayPalAPI"><Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2011-08-05T00:31:14Z</Timestamp><Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack><CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">695390e09fbac</CorrelationID><Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType"><ShortMessage xsi:type="xs:string">Processor Decline</ShortMessage><LongMessage xsi:type="xs:string">This transaction cannot be processed.</LongMessage><ErrorCode xsi:type="xs:token">15005</ErrorCode><SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode><ErrorParameters xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorParameterType" ParamID="ProcessorResponse"><Value xsi:type="xs:string">0051</Value></ErrorParameters></Errors><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><Build xmlns="urn:ebay:apis:eBLBaseComponents">2031893</Build><Amount xsi:type="cc:BasicAmountType" currencyID="USD">458.39</Amount><AVSCode xsi:type="xs:string">Y</AVSCode><CVV2Code xsi:type="xs:string">M</CVV2Code></DoDirectPaymentResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

Express Authorize
Full Request: n/a
Full Response: n/a

Express Process:
Full Request: n/a
Full Response: n/a

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ccdantas101117

Checkout full response Express Checkout - Customer have the money on his PP account

Express Authorize <br>Full Request: &lt;?xml version="1.0" encoding="utf-8"?&gt;&lt;soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"&gt;&lt;soap:Header&gt;&lt;RequesterCredentials xmlns="urn:ebay:api:PayPalAPI"&gt;&lt;Credentials xmlns="urn:ebay:apis:eBLBaseComponents"&gt;&lt;Username&gt;xxxxxxxxxxxxxxxxxxx&lt;/Username&gt;&lt;Password&gt;xxxxxxxxxxxxxxxxx&lt;/Password&gt;&lt;Signature&gt;xxxxxxxxxxxxxxxxxxxxxxxxxxxx&lt;/Signature&gt;&lt;Subject/&gt;&lt;/Credentials&gt;&lt;/RequesterCredentials&gt;&lt;/soap:Header&gt;&lt;soap:Body&gt;&lt;SetExpressCheckoutReq xmlns="urn:ebay:api:PayPalAPI"&gt;&lt;SetExpressCheckoutRequest&gt;&lt;Version xmlns="urn:ebay:apis:eBLBaseComponents"&gt;2.20&lt;/Version&gt;&lt;SetExpressCheckoutRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents"&gt;&lt;OrderTotal currencyID="USD"&gt;67.75&lt;/OrderTotal&gt;&lt;ReturnURL&gt;http://www.wirelesspartswholesale.com/pp_confirm.php&lt;/ReturnURL&gt;&lt;CancelURL&gt;http://www.wirelesspartswholesale.com/pp_cancel.php&lt;/CancelURL&gt;&lt;PaymentAction&gt;Authorization&lt;/PaymentAction&gt;&lt;/SetExpressCheckoutRequestDetails&gt;&lt;/SetExpressCheckoutRequest&gt;&lt;/SetExpressCheckoutReq&gt;&lt;/soap:Body&gt;&lt;/soap:Envelope&gt;<br>Full Response: &lt;?xml version="1.0" encoding="UTF-8"?&gt;&lt;SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"&gt;&lt;SOAP-ENV:Header&gt;&lt;Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"&gt;&lt;/Security&gt;&lt;RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"&gt;&lt;Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"&gt;&lt;Username xsi:type="xs:string"&gt;&lt;/Username&gt;&lt;Password xsi:type="xs:string"&gt;&lt;/Password&gt;&lt;Signature xsi:type="xs:string"&gt;&lt;/Signature&gt;&lt;Subject xsi:type="xs:string"&gt;&lt;/Subject&gt;&lt;/Credentials&gt;&lt;/RequesterCredentials&gt;&lt;/SOAP-ENV:Header&gt;&lt;SOAP-ENV:Body id="_0"&gt;&lt;SetExpressCheckoutResponse xmlns="urn:ebay:api:PayPalAPI"&gt;&lt;Timestamp xmlns="urn:ebay:apis:eBLBaseComponents"&gt;2011-08-02T19:15:28Z&lt;/Timestamp&gt;&lt;Ack xmlns="urn:ebay:apis:eBLBaseComponents"&gt;Success&lt;/Ack&gt;&lt;CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents"&gt;e9de22d2cbf0c&lt;/CorrelationID&gt;&lt;Version xmlns="urn:ebay:apis:eBLBaseComponents"&gt;2.20&lt;/Version&gt;&lt;Build xmlns="urn:ebay:apis:eBLBaseComponents"&gt;2020243&lt;/Build&gt;&lt;Token xsi:type="ebl:ExpressCheckoutTokenType"&gt;EC-29L96724UL369661M&lt;/Token&gt;&lt;/SetExpressCheckoutResponse&gt;&lt;/SOAP-ENV:Body&gt;&lt;/SOAP-ENV:Envelope&gt;<br></p><p>Express Process: <br>Full Request: &lt;?xml version="1.0" encoding="utf-8"?&gt;&lt;soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"&gt;&lt;soap:Header&gt;&lt;RequesterCredentials xmlns="urn:ebay:api:PayPalAPI"&gt;&lt;Credentials xmlns="urn:ebay:apis:eBLBaseComponents"&gt;&lt;Username&gt;xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&lt;/Username&gt;&lt;Password&gt;xxxxxxxxxxxxxxxxxxxxxxxxx&lt;/Password&gt;&lt;Signature&gt;xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&lt;/Signature&gt;&lt;Subject/&gt;&lt;/Credentials&gt;&lt;/RequesterCredentials&gt;&lt;/soap:Header&gt;&lt;soap:Body&gt;&lt;DoExpressCheckoutPaymentReq xmlns="urn:ebay:api:PayPalAPI"&gt;&lt;DoExpressCheckoutPaymentRequest&gt;&lt;Version xmlns="urn:ebay:apis:eBLBaseComponents"&gt;2.20&lt;/Version&gt;&lt;DoExpressCheckoutPaymentRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents"&gt;&lt;Token&gt;EC-29L96724UL369661M&lt;/Token&gt;&lt;PaymentAction&gt;Sale&lt;/PaymentAction&gt;&lt;PayerID&gt;P8HCPZ89N9QWA&lt;/PayerID&gt;&lt;PaymentDetails&gt;&lt;OrderTotal currencyID="USD"&gt;70.32&lt;/OrderTotal&gt;&lt;ShippingTotal currencyID="USD"&gt;2.57&lt;/ShippingTotal&gt;&lt;ItemTotal currencyID="USD"&gt;67.75&lt;/ItemTotal&gt;&lt;ButtonSource&gt;WebAssist.eCartPHP.Pro.ECO&lt;/ButtonSource&gt;&lt;PaymentDetailsItem&gt;&lt;Name&gt;iPhone 4 Digitizer + LCD Assembly Black AT&T&lt;/Name&gt;&lt;Amount currencyID="USD"&gt;53.95&lt;/Amount&gt;&lt;Quantity&gt;1&lt;/Quantity&gt;&lt;Number&gt;34&lt;/Number&gt;&lt;/PaymentDetailsItem&gt;&lt;PaymentDetailsItem&gt;&lt;Name&gt; Complete Tool Kit&lt;/Name&gt;&lt;Amount currencyID="USD"&gt;2.85&lt;/Amount&gt;&lt;Quantity&gt;1&lt;/Quantity&gt;&lt;Number&gt;486&lt;/Number&gt;&lt;/PaymentDetailsItem&gt;&lt;PaymentDetailsItem&gt;&lt;Name&gt;iPhone 4 Charging Port Complete with Loud Speaker&lt;/Name&gt;&lt;Amount currencyID="USD"&gt;10.95&lt;/Amount&gt;&lt;Quantity&gt;1&lt;/Quantity&gt;&lt;Number&gt;587&lt;/Number&gt;&lt;/PaymentDetailsItem&gt;&lt;/PaymentDetails&gt;&lt;/DoExpressCheckoutPaymentRequestDetails&gt;&lt;/DoExpressCheckoutPaymentRequest&gt;&lt;/DoExpressCheckoutPaymentReq&gt;&lt;/soap:Body&gt;&lt;/soap:Envelope&gt;<br>Full Response: &lt;?xml version="1.0" encoding="UTF-8"?&gt;&lt;SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"&gt;&lt;SOAP-ENV:Header&gt;&lt;Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"&gt;&lt;/Security&gt;&lt;RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"&gt;&lt;Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"&gt;&lt;Username xsi:type="xs:string"&gt;xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&lt;/Username&gt;&lt;Password xsi:type="xs:string"&gt;xxxxxxxxxxxxxxxxxxxxxxx&lt;/Password&gt;&lt;Signature xsi:type="xs:string"&gt;xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx&lt;/Signature&gt;&lt;/Credentials&gt;&lt;/RequesterCredentials&gt;&lt;/SOAP-ENV:Header&gt;&lt;SOAP-ENV:Body id="_0"&gt;&lt;SOAP-ENV:Fault&gt;&lt;faultcode&gt;SOAP-ENV:Client&lt;/faultcode&gt;&lt;faultstring&gt;XML syntax error&lt;/faultstring&gt;&lt;/SOAP-ENV:Fault&gt;&lt;/SOAP-ENV:Body&gt;&lt;/SOAP-ENV:Envelope&gt;<br></p>


WIRED THINK RETURN PAGE is pointing to the confirm page

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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