Map shows on domainname.com but not on www.domainname.com

I have a site brokeniphones.com that the maps and directions only shows when the domain name is in the url address bar but the when using the full address www.brokeniphones.com the map doesn't show. Wired, because the API is for the domain name which according google will cover any address with or without www.

Can anyone help me figure it what is the problem is a server issue or script issue?

The URL to try with www: location_detail.php?loc=irvine
The URL to try without www: location_detail.php?loc=irvine

Thanks for the help in advance.

Carlos

There are probably two options:

1) add code to the page so that if you go to it with www.brokeniphones.com it would automatically redirect to brokeniphones.com or vice-versa and get the google api code for the now-consistent domain.

or
2) get two api keys and add code to the page to identify which one to use and use a different api key depending on the full domain being used.

I have the API for both with and without the www.

you can find the currant servers domain name using the HTTP_HOST server variable:

<?php echo((isset($_SERVER["HTTP_HOST"]))?$_SERVER["HTTP_HOST"]:"") ?>

Create a switch statement to select which key should be used based on that variable:

<?php

switch ($_SERVER["HTTP_HOST"]) {

  case "www.mydomain.com": $key = "key1"; break;

  case "www.otherdomain.com": $key = "key2"; break;

  case "www.someotherdomain.com": $key = "key2"; break;

  default: $key = "default key"; break;  

}

?>

then change the script tag that connects to the google api to use the new $key variable:

<script type="text/javascript"  src="http://maps.google.com/maps?file=api&v=2&key=<?php echo $key; ?>">/*wagmp*/</script>

I have one question if I may ask, the _promaps_geocache.xml page is missing and or not being generated, this also can cause the error correct? This page is auto generated by the php script on the server correct? What can be tha cause of the server not generate it or it is missing?

to create the _promaps_cache/_promaps_geocache.xml file, the server needs to have sufficient privileges, if the permisions on the server do not allow for read and write, it will deny access to create the file.

try creating the _promaps_cache/ folder manually and setting the permissions for that folder to 755 which would allow for read write access.

It was the problem, now works great.
Thanks

glad to hear it is working.