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Email Verification not working with Godaddy Account

Thread began 7/25/2011 7:02 pm by StephenWilton | Last modified 7/30/2011 2:49 pm by StephenWilton | 5809 views | 11 replies |

StephenWilton

Email Verification not working with Godaddy Account

I have the registration pack working fine except that emails are not being sent for verification. I think I have to add a login for SMTP via my godaddy account, but I don't know where to add that to the WA_Global page.

Any idea how to do this so I can get emails to flow through? Has anyone else had issues with Godaddy email?

Thanks,

Stephen

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Ray BorduinWebAssist

You need to set your mail server to: smtp.secureserver.net

That should be the only special setting for godaddy.

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StephenWilton

Still no emails coming

I put the address in the config file and still no emails are flowing from verification. Is there a way to put the user and password in the code and try that?

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Ray BorduinWebAssist

Godaddy shouldn't require authenticated email. Can I see a copy of your globals file? I'll see if I can spot a problem.

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StephenWilton

code from global file

I have put the smtp.secureserver.net as well as the one listed below...

<?php

$WAGLOBAL_Root_URL = "http://www.ilive2move.com/" ;

$WAGLOBAL_Captcha_Width = "200" ;

$WAGLOBAL_Captcha_Height = "40" ;

$WAGLOBAL_Captcha_Characters = "5" ;

$WAGLOBAL_Captcha_Font = "Fonts/MOM_T___.TTF" ;

$WAGLOBAL_Captcha_BG = "ffffff" ;

$WAGLOBAL_Captcha_Noise = "000000" ;

$WAGLOBAL_Captcha_Text = "000000" ;

$WAGLOBAL_Captcha_BG_transparent = "0" ;

$WAGLOBAL_Email_Server = "relay-hosting.secureserver.net" ;

$WAGLOBAL_Verification_Email_Subject = "Email Verification" ;

$WAGLOBAL_Verification_Email_FROM = "fitness@ilive2move.com " ;

$WAGLOBAL_Verification_Email_CC = "" ;

$WAGLOBAL_Verification_Email_BCC = "" ;

$WAGLOBAL_Registration_Email_Subject = "Welcome to our site" ;

$WAGLOBAL_Registration_Email_FROM = "fitness@ilive2move.com " ;

$WAGLOBAL_Registration_Email_CC = "" ;

$WAGLOBAL_Registration_Email_BCC = "" ;

$WAGLOBAL_Password_Email_Subject = "Your password" ;

$WAGLOBAL_Password_Email_FROM = "fitness@ilive2move.com " ;

$WAGLOBAL_Password_Email_CC = "" ;

$WAGLOBAL_Password_Email_BCC = "" ;

$WAGLOBAL_Admin_UserName = "AdminL2M" ;

$WAGLOBAL_Admin_Password = "L2mAdmin2011" ;

?>

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Ray BorduinWebAssist

It looks like you have a space after the from address... that might be causing the issue:

"fitness@ilive2move.com "

also is that a live email address that you can send email to? Godaddy could be making sure that is a valid email address that is registered for that domain.

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StephenWilton

updated but still nothing...

fixed the space and tried it...with smtp.secureserver.net and relay-hosting.secureserver.net. The email is active at Godaddy....still nothing coming through...is there anything else we could try? I am used to ASP and VBScript not PHP so I am not sure about programming...

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Jason ByrnesWebAssist

what OS is your site hosted on with GoDaddy? They offer both Windows and Linux hosting packages

In my experience with GoDaddy hosting, the User registration solution pack will only send emails under the following conditions:
1) Linux Hosting Plan
2) Using PHP 5

I have always had problems with Windows hosting plans or any plan that uses PHP 4

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StephenWilton

Well it is a windows hosting package...but it does have PHP 5.0...

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Jason ByrnesWebAssist

The user registration solution pack uses the PHP mail() function to transfer the email message to the SMTP server.

the GoDaddy Windows hosting servers dont play well with the PHP mail() function. I have never had success getting the emails to send when using Windows hosting, I would recommend switching to a linux hosting plan.

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