Error, CSSS crashes

Hi,

sculptor now crashes for the second time in 3 day. I dont know, what that is. I do changes, and then it happens.

See attachment.

Then I have to start all over again, not good :-(

Denis

Looks like it could be a memory leak in DW. Were you working on the page for a while before it happened? What version of CSS Sculptor? What version of DW? What OS?

Our solution for this issue, since it appears to be a native DW issue has been to add an autosave feature so that if the application crashes unexpectedly you can pick up where you left off. We've added this in recent products and builds with large interfaces where users might make a lot of changes and this problem can result.

I don't recall if we have added the autosave feature to CSS Sculptor yet, but if you give me more feedback I can look into it more and possibly get you a build with autosave. It wouldn't prevent the problem from occurring, but it would make it so that you wouldn't have to start over when it did.

I have the same problem for a long time now. Personnaly, I don't use this extension anymore as it's very frustrating to get a blank screen after a lot of work. WebAssist promise an update that never happened. Unfortunately, this extension is also very unstable on my system and it look like they can't do anything to fix it.

Good luck!

its a mess, I got an file update from WA, and now I create a new design...save it 3 or 4 times, then the same again, it crashes and I cant give new DIVs difrent name, etc.
It would be cool to get the money back, cause this extension is totally USELESS!!!

a refund would up to the sales department, you would need to contact them by email at sales@webassist.com. if you like, we can look in to the problem with you further:

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.