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cache

Thread began 7/08/2011 3:31 pm by mjackson240434 | Last modified 7/12/2011 3:02 pm by Jason Byrnes | 1192 views | 4 replies |

mjackson240434

cache

"If you are finding that your map loads slower than expected, you may need to configure read/write privileges on the _promaps_cache directory. This directory stores the XML file that is created when you first view your map. All map locations will then be read from the XML file to display faster in a browser."

What configuration will work? I have more than 300+ pins on a map and entire states are not showing up. I have deleted what seem to be problem addresses - e.g. commercial buildings with a suite number - but it still does not load everything. Any suggestion would be most welcome.

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Jason ByrnesWebAssist

there should be a _promaps_cache directory being created, give that directory read / write (755 should work) privileges

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codamedia

EDIT: In my original post, I though I might be having the same problem, but now I believe it is different. I will create a new post for it.

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mjackson240434

permissions changed

Ok, I've changed the permissions to 755 on the cache, but I still can't get all of CA pins to show and nothing from CO even though there are 6 addresses entered in CO.

I have deleted some zip codes to see if that makes a difference. What info on an address is absolutely required? Street number and name, and city, state? Do I need to put USA?

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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