Slideshow Can't Find Pictures

Hello!

I've been using PowerGallery since the first version. I have the latest version, and have it installed on a website that I'm re-designing.

I have built a number of galleries with this installation on the site, and some work fine, but others don't produce the correct path in the link between the photo and where the program processes them. This occurs regardless of what design I choose. As I said, using the SAME INSTALLATION, I have added photos to some galleries and they are fine.

INFORMATION:

1. This website is part of shared space on a commercial server.
2. The website is in its own folder.
3. The powerGallery folder is at the root level in that folder.
4. The page that calls for the photo has the path: "includes\photoPages\xxx.inc.php" where xxx is the name of the subject of the photos, and the includes folder is at the same level as the powerGallery folder.
5. The javascript and properties files in the powerGallery folder ARE BEING ACCESSED because when the page comes up, the container shows up, and you can see the links that the photo icons currently have.

I have rebuilt the galleries a number of times. I have run through the "Process Watermarks" and total removal of the photos and re-adding them. The only thing I haven't done is remove the gallery completely and start over.

Here are some example URLs:

THIS ONE WORKS
2011showcaseHOFMcKenzie.inc.php

THIS ONE HAS THE PROBLEM
2011showcaseHOFGoodin.inc.php

The difference in the two is simply that, when the program builds the gallery, the "mousbc/" is left out of the second link.

Any ideas?

Is more information needed for you to be able to address this?

here is an updated copy of the galleries/global.php file and the webassist/framework/library.php file that should address the issue

So do I need to rebuild the galleries after I replace those files?

no, just replacing those files on the server should correct the issue.

I replaced those two files and now NONE of the galleries that were previously working still do.

These galleries reside in a subdomain folder, and not the site root. You can check the one that previously worked in the original post. The subdomain folder name 'mousbc' is not showing up in the path.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.