close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


eCart checkout crash

Thread began 6/22/2011 7:12 am by moz1104419172 | Last modified 6/22/2011 10:43 am by Jason Byrnes | 667 views | 1 replies |


eCart checkout crash


Iv recently set up my checkout using the wizard in eCart, I set it up the same as the last time I successfully made a seller terminal except something seems to have gone quite badly wrong and I cant even begin to figure out how to solve it myself

After going through the wizard I had noticed that it hadnt connected almost any of my fields to my order column (even though I had the box ticked about having the default connection already set up) after manually connecting all of the fields in the confirm.php page I tried a test run to see how it would work, I put an item in my cart, proceeded to the checkout area, entered in my address data, then clicked proceed. Upon entering the confirm.php page all it says is

Unknown column 'ctshaab5mkagp1909g3pinv216' in 'where clause'

Nothing else on the page, nothing else in the source code for the page just that line of text. I have tried to debug it myself by searching the code for anywhere it tries to create a 'where' clause but I cant begin to think on how I would solve it.

Is there any reason this is coming up?

Sign in to reply to this post

Jason ByrnesWebAssist

this happens if you try to store the session id which an alpha numeric string to a column in your database that is configured to hold numeric values.

In the eCart Store Order Summary and Store Order Details behaviors, double check for the column you storing the Session ID to.

for that column, set the data type to text.

then edit the database, change that column from a numeric column to a varchar column.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...