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Hopefully a Simple Question

Thread began 6/17/2011 2:37 am by johna1964 | Last modified 6/17/2011 11:39 am by johna1964 | 700 views | 2 replies |


Hopefully a Simple Question

I'm a little confused :)

I'm creating a contact form. When configuring the email settings wouldn't the From field be from the email address of the customer or person sending the contact comments to me? Then the To field would be to me?

The instruction states the opposite and I need clarification.

Greatly appreciated,


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To assist with the email not getting lost in SPAM traps etc, I've always used the from address as an address on the same domain as the web site. So for example or

I then use the Reply Address as the email address entered by the customer in the form so that its easy to hit the reply button and get back to them.

So the To: address is the address where you want the email delivered (i.e. you)
The From: address would be an email address on the same domain as your web site
The Reply: address could be left blank or it could be set to the email address of the person that filled your form in.

If anyone wants to suggest otherwise feel free :-) but this is what generally works for me.


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I understand now...thank you!!


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