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Strange code being added

Thread begun 6/16/2011 6:06 am by kelly291243 | Last modified 6/17/2011 7:09 am by Jason Byrnes | 1644 views | 3 replies |

6/16/2011 6:06 am | #1 kelly291243

Strange code being added

For some reason some 'strange' extra code is being added to my email html when I send. As an example, the following two snippets of code are BEFORE I send the email or in other words as it appears in Power Messenger email design window and AFTER the email has been sent:

BEFORE

<table bgcolor="#dddddd" border="0" cellpadding="0" cellspacing="0" width="100%">

AFTER

<table bgcolor=\"#dddddd\" border=\"0\" cellpadding=\"0\" cellspacing=\"0\" width=\"100%\">

As you can see, '\' is being added and it happens throughout the entire page. I understand that back slash is for local addressing but it sems to be putting it wherever it wishes with no sense that I can make out.

Have you seen this before and is there a fix?

Just to help, my web Host is 1&1 which was adviced by webassist.

Many thanks

Kelly

6/16/2011 12:30 pm | #2 Jason ByrnesWebAssist

are you version 1.0.1 which was released last week? version 1.0.1 includes a fix for servers that have gpc_magic_quotes enabled which causes the forward slash "\" problem.

6/17/2011 5:55 am | #3 kelly291243

Thank you for the advice. I have now downloaded 1.0.1 and uploaded the files as required.

I am now getting a problem when sending a preview. When I get 'Send Preview' I get 'Please provide a "from" email address' error. I have entered a from email address but error still comes up.

6/17/2011 7:09 am | #4 Jason ByrnesWebAssist

did you copy all of the files in the /install/webassist/ folder over the existing /webassist/ folder?

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