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HTML Editor / Text Area not visible

Thread began 5/19/2011 5:55 am by iainmacdonald331081 | Last modified 5/20/2011 10:22 am by Jason Byrnes | 7748 views | 4 replies |


HTML Editor / Text Area not visible

Hope someone can help with this.

Basically I've just installed HTML Editor, and swapped out a regular text area with an HTML Editor instance.

In DW's preview, it shows the placeholder for the editor.

On the live page, neither the editor nor the text area (or anything after that) on the page - it just stops dead before that text area.

All I did was add the instance, accepting the defaults.

Its using a database, and is a form used to send emails using Universal Emails.

All I even need it for is to copy in text from Word with formatted paragraphs and line breaks retained in the email!

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OK - have played around a bit.

It works just fine added to my own test page here:


I tried taking out some of the PHP in the other page to see if I could figure out what it was clashing with.

Nothing gave.

So I tried adding a second form at the top of the page, and that made them both appear, so that was progress.

I've now gotten as far as having the one I want. However, when I paste in something from word, its chopping off some of it on the left hand side.

All a bit odd!

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Jason ByrnesWebAssist

It sounds like a php error was occurring causing the issue.

It would probably show the error if you view source of the page, or if error reporting is turned off, it can be turned on by adding the following code at line 1:



when pasting from word, you need to use the Paste From Word Toolbar option in HTML editor, it is the button with the picture of a clipboard and the "W" word logo over it.

Word uses non standard markup that can cause issues when pasting into an HTML page.

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Thanks Jason - that is doing this:


Hi Iain,


This is line one.

This is line two.


This is paragraph two.



So is adding the &nbsp;

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

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