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Firefox 4.0 and Power Gallery

Thread began 4/26/2011 3:23 pm by eopco265885 | Last modified 7/06/2011 12:28 pm by Jason Byrnes | 2517 views | 11 replies |

eopco265885

Firefox 4.0 and Power Gallery

Hello:
I have been getting reports form some of my clients that their gallery photos are being cut off (only showing 1/2 the photo) when using the updated Firefox 4.0. I have not been able to re create the problem yet for I have updated Firefox. Is this a known problem and can it be fixed?

Thanks:
Rich

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Jason ByrnesWebAssist

We will have an update available this week or early next week to address this issue.

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farhads426448

Firefox 4 fix

Is this fix now available? - where can I get hold of it and how do I update my current insatllation of power gallery? I have experienced similar issue with Google Chrome, will this fix also sort out the chrome issue?

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Jason ByrnesWebAssist

see the known issues section of the power gallery download center page for a fix to this.

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eopco265885

I copied/pasted the new files and overwrited the existing gallery folders. Still didn't work. The instructions are a bit unspecific as to where I create the new webbassist/caching/ folder for the CachedResize_Image.php file. Would it be a sub folder within galleries?
Thanks:
Rich

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Jason ByrnesWebAssist

the webbassist/caching/ folder should be created at the root of the power gallery site, in other words, at the same level as the galleries folder.

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eopco265885

I have tried several times to copy the updated galleries files and and CashedResize files to the host and it is still not working correctly. I am stumped. Here is the error message I get when trying to view the gallery in Firefox 4.0.

Warning: require_once(../webassist/framework/library.php) [function.require-once]: failed to open stream: No such file or directory in /home/gmsnet/public_html/powergallery/galleries/global.php on line 5

Fatal error: require_once() [function.require]: Failed opening required '../webassist/framework/library.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/gmsnet/public_html/powergallery/galleries/global.php on line 5

The path to the one of the gallery pages is:

77strat.php

I would like to get this resolved ASAP for the client is not too pleased.

Thanks:
Rich

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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alexcubs413730

same deal

I don't have that fold to update and when i try to create one noting happen. My website has been like this for a while now.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post
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