close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


html2image.exe and Forum Blank Screens

Thread began 4/20/2011 5:31 pm by neilo | Last modified 4/21/2011 9:01 am by Jason Byrnes | 1478 views | 3 replies |


html2image.exe and Forum Blank Screens


My AV (McAfee) is flagging up html2image.exe whenever I run HTMLEditor3, saying that the program is trying to accept incoming connections from the Internet (Allow, Allow once, Block).

I gather this is the preview engine for WA apps, but should it be trying to accept incoming connections? Do I allow or block it?


Also, I can only view two or three pages of this forum - then all I get is blank screens. Every time. I have to clear the WA cookies to get any further (which means I have to log in again!)

Firefox 4

Sign in to reply to this post

Jason ByrnesWebAssist

Yes, the html2image.exe is the WAS Preview engine.

the incoming connections will be coming from the loop back address:

it's safe to click allow.

As for the connection issue, I had a similar problem recently that turned out to be a problem with one of the Add In's i had installed in Fire Fox.

I uninstalled all Add In's, the installed only Fire Bug and Web Developer toolkit and the problem went away.

Sign in to reply to this post


Thanks Jason,

I think some of the add-ins I had on FireFox 3.6 and which managed to get added to FF4 might not have been thoroughly tested for compatibility issues.

Will remove unnecessary ones.


Sign in to reply to this post

Jason ByrnesWebAssist

You're welcome.

I have had a few issues crop up in FF4 when using Firebug.

I have found that when using multiple tabs, if you leave the Firebug panel open on one tab, it will cause other tabs to fail to load. Same with the FF Error console, I have found that leaving the error console can cause issues when browsing.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...