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Paypal E-Mail / Order Truncated

Thread began 4/18/2011 7:54 pm by cadirks387757 | Last modified 4/20/2011 11:35 am by Jason Byrnes | 926 views | 4 replies |

cadirks387757

Paypal E-Mail / Order Truncated

Is there a way to change / update the order that get's sent through paypal payment standard system or at least the number of characters?

I just had a bunch of orders come through that are all truncated, so the sub-selections / options don't show up for 1/2 the order.

Since there is an apparent limit, either by what's being sent out from PowerStore or captured and fowarded on by Paypal Payment, does anyone know where this can be changed or what the "total characters" are?

I guess I either have to change the products, or something.

Will Paypal Payment Pro / Standard / Express all react this same way and truncate my orders?

Any / all help is appreciated.

Thanks,

-CD

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cadirks387757

Is there a way to get an entire order e-mailed (BCC) while it's sent to paypal so it doesn't truncate? Well I guess this issue needs to be isolated as to where it is actually clipping the cart items...

And is the "actual" order ever really saved? The order details are very minimal. I have a single product with 12 Options, and none of the options actually show up on the order detials page. Are these ever saved?


Thanks,

-CD

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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cadirks387757

Resolved

Must use Paypal Express Checkout. Paypal Standard is limited to 250 Characters.

Changed Order Details in SQL Dbase from 250 (default) to Text - Unlmited, and all sub-options simple and advanced show up on the Order Placed Details page for the order.

Issue resolved!

Thank you!

-chAz

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Jason ByrnesWebAssist

Thanks for posting that, glad to hear it is working.

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