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WAAB_Udate_SB error

Thread began 4/12/2011 5:06 pm by gary917 | Last modified 4/13/2011 1:57 pm by Jason Byrnes | 988 views | 7 replies |

gary917

WAAB_Udate_SB error

I am continually getting WAAB_Udate_SB error when I try to update my record. I have tried deleting the DAT file as well as clearing my cache, neither of these worked.

I have attached an image if the compete error message.

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Jason ByrnesWebAssist

What version of DataAssist are you using?

Make sure you have the most recent version of DataAssist installed (2.0.8), this is available from the download center.

If it is a previous version, you will need to Uninstall it from the extension manager, then download and install the latest version.

you should also delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf

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gary917

I have DataAssist 2.0.8 installed and I have deleted Dreamweaver's Cache and its DAT file. I have also deleted DataAssist 2.0.8 and then reinstalled the extension then deleted Dreamweaver's Cache and its DAT file and I still receive the error.

Thanks

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Jason ByrnesWebAssist

here is an updated copy of that file.

copy it to the commands folder in the Users Configuration folder from the common installation issues pdf.

Attached Files
WAAB_Update_SB.js.zip
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gary917

New Error

Now I am receiving the following error.

ulinitialize error:
TypeError: theVal has no properties.

See attachment.

I did clear the cache and deleted the DAT file.

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Jason ByrnesWebAssist

I think your configuration folder has become corrupted.

Try step 12 in the adobe troubleshooting document to recreate the configuration folder, then reinstall DataAssist:
kb405604.html

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gary917

I did as you requested and the error is still there. The error that I first received.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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