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ECart Weight Unit Error

Thread began 4/05/2011 10:22 am by scaphis417771 | Last modified 4/26/2011 7:02 am by Jason Byrnes | 3488 views | 10 replies |

4/05/2011 10:22 am | #1 scaphis417771

ECart Weight Unit Error

I am trying to process an order and get this message on Shipping Failure page

LBS3LBS is not a valid unit of measurement for weight for this shipment

Can you tell me what I have done incorrectly?

Thanks

4/05/2011 10:35 am | #2 Jason ByrnesWebAssist

On the confirm page, double click the server behaviors fro the Shipping rate Lookup service of your shipping provider, the last step of the server behavior, one of the settings is for wight units, the error is saying that this is set to "LBS3LBS", it should be just "LBS"

4/05/2011 10:48 am | #3 scaphis417771

Ok can you answer one more question

Thank you, that worked.

I must have something else wrong. I have a 3 lb item for ups and the shipping is $55.31. Do you know where I would look for these errors.

Thanks,

Janice

4/05/2011 11:10 am | #4 scaphis417771

Got It

Got It - Thanks for all your help.

4/06/2011 7:10 am | #5 Jason ByrnesWebAssist

you're welcome.

4/23/2011 1:16 pm | #6 Dave BuchholzBeta Tester

Just following this up as I have run into the same issue

I have exactly the same issue after running the eCart checkout wizard, the relevant block of code looks like this:

php:

if (WA_eCart_UPS_IsTrueValue("true")) {
      $Shipping_PackageArray[] = array();
      $Shipping_PackageIndex = sizeof($Shipping_PackageArray)-1;
      $Shipping_PackageArray[$Shipping_PackageIndex]["eCart_Quantity"] = (($Shipping_Packaging == 1)?$eCart1->DisplayInfo("Quantity"):1);
      $Shipping_PackageArray[$Shipping_PackageIndex]["IsPackage"] = "true";
      $Shipping_PackageArray[$Shipping_PackageIndex]["Quantity"] = "".WA_eCart_FormatNumber($eCart1->DisplayInfo('Quantity'), true, 1)  ."";
      $Shipping_PackageArray[$Shipping_PackageIndex]["WeightUnits"] = "".strtoupper($eCart1->WeightUnits)."S"  ."";
      $Shipping_PackageArray[$Shipping_PackageIndex]["PackageWeight"] = "".WA_eCart_FormatNumber($eCart1->TotalColumn('TotalWeight'), true, 1)  ."";
      $Shipping_PackageArray[$Shipping_PackageIndex]["PackageType"] = "02";
      $Shipping_PackageArray[$Shipping_PackageIndex]["SizeUnits"] = "IN";
      $Shipping_PackageArray[$Shipping_PackageIndex]["PackageLength"] = "0";
      $Shipping_PackageArray[$Shipping_PackageIndex]["PackageWidth"] = "0";
      $Shipping_PackageArray[$Shipping_PackageIndex]["PackageHeight"] = "0";
      //Special Services
    }

and on checkout I am always sent to the shipping failure page with the message: S is not a valid unit of measurement for weight for this shipment

I cannot find any reference to WeightUnits as in $eCart1->WeightUnits in the ecart files so how should this info be pulled in or is it a bug ?

4/25/2011 2:38 pm | #7 Jason ByrnesWebAssist

It is a bug in ecart that it is using the wrong code.

the correct code for this line:

php:

$Shipping_PackageArray[$Shipping_PackageIndex]["WeightUnits"] = "".strtoupper($eCart1->WeightUnits)."S"  ."";

is:

php:

$Shipping_PackageArray[$Shipping_PackageIndex]["WeightUnits"] = "".strtoupper($eCart1->WeightSuffix)."S"  ."";

4/26/2011 1:56 am | #8 Dave BuchholzBeta Tester

Thanks Jason, I assume that this will be corrected in the next point release ?

4/26/2011 6:37 am | #9 Jason ByrnesWebAssist

Yes, it has been logged as a bug so it can be addressed for the next update.

4/26/2011 6:45 am | #10 Dave BuchholzBeta Tester

excellent, thanks

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