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Comments Section on Contact Form not sent

Thread began 3/29/2011 11:13 am by willo009412397 | Last modified 4/28/2011 12:35 pm by Jason Byrnes | 1163 views | 7 replies |

willo009412397

Comments Section on Contact Form not sent

Hi
I the contact form i have works, but the comments section is missing. The email is received by me when someone fills out the form, but i do not get the comments they may have typed. I just get an Email saying `This message looks suspicious to our SmartScreen filters.` i use godaddy as my host, and my email is setup with them. Im wondering if the problem lies with them, as i have heard they can be a pain to use.?

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Jason ByrnesWebAssist

are you viewing the email in a webbased email client?

the smart screen filters is a part of IE, try a different browser.

or you can temporarily disable the smart screen filters, see this Microsoft FAQ page:
SmartScreen-Filter-frequently-asked-questions

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willo009412397

Yes im using windows live mail, i have turned off the smart screen filters but its the same. I get the email from the contact form, but the body of the emil is missing?

thanks karl

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Jason ByrnesWebAssist

It is an issue with the smart screen filters, for some reason, it thinks the email is suspicious.

Try using a different email client

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willo009412397

Could you tell me any it works with so i can set up with them? its just i tried msn, windows live mail, and i just tried at my web hosting e mail clients. But its always the same i get the email, but the body of it is missing. If you could give me a list of which it works with and i can setup.

Thanks Karl

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Jason ByrnesWebAssist

I know that it works with GMail and with Outlook, if it is not working for you in either of those, send me a copy of your page and the webassist/email folder in a zip archive so i can look at the code.

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willo009412397

I just setup a gmail account, but its doing the same it sends email but no content. I have attached the files you need. Thanks Jason

Attached Files
zip email.zip
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Jason ByrnesWebAssist

In universal Email, you have not configured anything to display in the body of the email.




Double click on the Universal Email behavior.

you have 2 options:

1) Click the option to create a file for the email and select one of the pre designed templates. All of the for data will automatically be passed into the email

2) Click the DW Edit button to design the email in Dreamweaver.

On the bindings panel, expand the form collection, and drag the form bindings to the page where you wish them to be displayed.

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