File Permissions

Hello,

I am new to all of this and I keep getting this message:

"File Permissions

Files and directories cannot be created. Verify the Site Sculptor directory has write permissions on your server."

I uploaded everything into my root folder with an ftp tool. GoDaddy is the host. What do I do?

Ore

you need to give the root of your go daddy site read an write permissions to allow the site sculptor installer to create the needed files.

Is there somewhere in the help directories where it shows HOW the folders should be setup? I keep searching for this but I can't find anything.

Should all the files that Sit Sculptor created be in the root or should they be in a folder within the root?

THEN, to give rights, just right-click and check which of the boxes? What should the number be?

Thanks for the help.

Also, which folders do I actually need to give permission to?

the files that site sculptor creates can be in the root of your site or they can be in a sub directory.

Wherever they are placed, the containing folder needs to allow read and write access for all users.

if they are in the root, you need to set the access level for the site root to allow read and right access for all users, either 755 or 777 permission level.

if you place the site sculptor files in a sub directory, that sub directory needs to have read and write permissions granted for all users.

This is getting pretty aggravating...

I used FileZilla and changed the permissions of all files and folders to 777. The darn checking thing still isn't letting me get passed the item #3 - Permission Files...

What am I doing wrong?

OK - So I am a bit more relaxed now...

I went through these forums again and found a few other people who had this issue. I gathered that the best thing to do was move all of my files to a new folder called "NEW SITE".

NEW SITE sits on the root folder now with another folder which I am assuming is godaddy's since I cannot delete it (called stats).

I gave NEW SITE and all the files and folders within NEW SITE the 777 permissions. This process took a few minutes.

I opened a new browser window and directed the browser to NEW SITE and once there, the checklist popped up. I hit start and again #1 and #2 are fine, but I still have a File Permissions error.

I went to check my PHP version with godaddy and it says "PHP Version: PHP 5.x "

So I know it can't really be any of the PHP version issues I read about which may also be a reason for this...

SO at what point does someone call me OR do I just give up and get my money back guarantee??

I do appreciate your help.

Ore

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.