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Email and redirect to thank you page not working

Thread began 3/18/2011 11:00 am by roby258376 | Last modified 12/28/2011 12:58 pm by Jason Byrnes | 2710 views | 19 replies |

roby258376

Email and redirect to thank you page not working

Hi there, I have most of your products and I just spent a bundle on CSS formbuilder 2 even though I own version 1 and have purchased the other 3 products that it now incorporates.

Even though I was very familiar with version 1, I cannot get this version to work. I have my form created, and I have edited Universal email to include a redirect page, and I've configured my mail settings. Nothing I do helps and it will NOT redirect to the page I've indicated in Univ Email and it will NOT send an email. I've been fighting with this since yesterday and my first post in the forum about a problem with the product has gone unanswered.

Please help. I'm very a very stressed out and frustrated customer!

Oh and did I mention that I just bought this extension yesterday and am shocked that phone support to get it working is apparently going to cost me either 49.99 or 99.99 depending on the option I choose???

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Jason ByrnesWebAssist

please send a copy of your page so i can examine the code.

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roby258376

Let me know if you need anything else. At this point, I've reinstalled formbuilder 2 (after deleting it) and am now experiencing a reload of the form with invalid=true at the end.

Thanks

Attached Files
tournament_of_hope.zip
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Jason ByrnesWebAssist

showing invalid=true at the end of the address in the browser, means that validation is failing.


to determine which validation is failing, find the following code:

php:
if ($WAFV_Errors != "")  {

    PostResult($WAFV_Redirect,$WAFV_Errors,"tournamentofhope");
  }




and change it to:

php:
if ($WAFV_Errors != "")  {

    die($WAFV_Errors);
    PostResult($WAFV_Redirect,$WAFV_Errors,"tournamentofhope");
  }





this will write a comma separated list of numbers to the screen that I can use to determine which validation is failing.


Just to make sure the problem is not being caused by a session management issue on the server, upload the session test page from the following thread to test session management:
showpost.php?p=23826&postcount=2

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roby258376

page is now returning ,10,13,16

I did the sessionTest.php upload and both links set it to test

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Jason ByrnesWebAssist

10 = player2_email
13 = player3_email
16 = player4_email


$WAFV_Errors .= WAValidateEM((isset($_POST["player2_email"])?$_POST["player2_email"]:"") . "",true,10);

$WAFV_Errors .= WAValidateEM((isset($_POST["player3_email"])?$_POST["player3_email"]:"") . "",true,13);


$WAFV_Errors .= WAValidateEM((isset($_POST["player4_email"])?$_POST["player4_email"]:"") . "",true,16);


are you entering valid email addresses into those fields when testing?

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roby258376

no, they are set to be not required. I only have player 1's information set to required. What do I need to change?

btw, they don't show an error message at all when I am filling out the form

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Jason ByrnesWebAssist

delete those three lines from my previous response.

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roby258376

Will do, but I have a question.

Even though they are not required, can input for them be checked for validation as proper email addresses when they are filled in?

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Jason ByrnesWebAssist

to validate them as valid email and not require them change:

$WAFV_Errors .= WAValidateEM((isset($_POST["player2_email"])?$_POST["player2_email"]:"") . "",true,10);

$WAFV_Errors .= WAValidateEM((isset($_POST["player3_email"])?$_POST["player3_email"]:"") . "",true,13);


$WAFV_Errors .= WAValidateEM((isset($_POST["player4_email"])?$_POST["player4_email"]:"") . "",true,16);


to;

$WAFV_Errors .= WAValidateEM((isset($_POST["player2_email"])?$_POST["player2_email"]:"") . "",false,10);

$WAFV_Errors .= WAValidateEM((isset($_POST["player3_email"])?$_POST["player3_email"]:"") . "",false,13);


$WAFV_Errors .= WAValidateEM((isset($_POST["player4_email"])?$_POST["player4_email"]:"") . "",false,16);

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