close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Email and redirect to thank you page not working

Thread began 3/18/2011 8:00 am by roby258376 | Last modified 12/28/2011 9:58 am by Jason Byrnes | 4369 views | 19 replies |

roby258376

Email and redirect to thank you page not working

Hi there, I have most of your products and I just spent a bundle on CSS formbuilder 2 even though I own version 1 and have purchased the other 3 products that it now incorporates.

Even though I was very familiar with version 1, I cannot get this version to work. I have my form created, and I have edited Universal email to include a redirect page, and I've configured my mail settings. Nothing I do helps and it will NOT redirect to the page I've indicated in Univ Email and it will NOT send an email. I've been fighting with this since yesterday and my first post in the forum about a problem with the product has gone unanswered.

Please help. I'm very a very stressed out and frustrated customer!

Oh and did I mention that I just bought this extension yesterday and am shocked that phone support to get it working is apparently going to cost me either 49.99 or 99.99 depending on the option I choose???

Sign in to reply to this post

Jason ByrnesWebAssist

please send a copy of your page so i can examine the code.

Sign in to reply to this post

roby258376

Let me know if you need anything else. At this point, I've reinstalled formbuilder 2 (after deleting it) and am now experiencing a reload of the form with invalid=true at the end.

Thanks

Attached Files
tournament_of_hope.zip
Sign in to reply to this post

Jason ByrnesWebAssist

showing invalid=true at the end of the address in the browser, means that validation is failing.


to determine which validation is failing, find the following code:

php:
if ($WAFV_Errors != "")  {

    PostResult($WAFV_Redirect,$WAFV_Errors,"tournamentofhope");
  }




and change it to:

php:
if ($WAFV_Errors != "")  {

    die($WAFV_Errors);
    PostResult($WAFV_Redirect,$WAFV_Errors,"tournamentofhope");
  }





this will write a comma separated list of numbers to the screen that I can use to determine which validation is failing.


Just to make sure the problem is not being caused by a session management issue on the server, upload the session test page from the following thread to test session management:
showpost.php?p=23826&postcount=2

Sign in to reply to this post

roby258376

page is now returning ,10,13,16

I did the sessionTest.php upload and both links set it to test

Sign in to reply to this post

Jason ByrnesWebAssist

10 = player2_email
13 = player3_email
16 = player4_email


$WAFV_Errors .= WAValidateEM((isset($_POST["player2_email"])?$_POST["player2_email"]:"") . "",true,10);

$WAFV_Errors .= WAValidateEM((isset($_POST["player3_email"])?$_POST["player3_email"]:"") . "",true,13);


$WAFV_Errors .= WAValidateEM((isset($_POST["player4_email"])?$_POST["player4_email"]:"") . "",true,16);


are you entering valid email addresses into those fields when testing?

Sign in to reply to this post

roby258376

no, they are set to be not required. I only have player 1's information set to required. What do I need to change?

btw, they don't show an error message at all when I am filling out the form

Sign in to reply to this post

Jason ByrnesWebAssist

delete those three lines from my previous response.

Sign in to reply to this post

roby258376

Will do, but I have a question.

Even though they are not required, can input for them be checked for validation as proper email addresses when they are filled in?

Sign in to reply to this post

Jason ByrnesWebAssist

to validate them as valid email and not require them change:

$WAFV_Errors .= WAValidateEM((isset($_POST["player2_email"])?$_POST["player2_email"]:"") . "",true,10);

$WAFV_Errors .= WAValidateEM((isset($_POST["player3_email"])?$_POST["player3_email"]:"") . "",true,13);


$WAFV_Errors .= WAValidateEM((isset($_POST["player4_email"])?$_POST["player4_email"]:"") . "",true,16);


to;

$WAFV_Errors .= WAValidateEM((isset($_POST["player2_email"])?$_POST["player2_email"]:"") . "",false,10);

$WAFV_Errors .= WAValidateEM((isset($_POST["player3_email"])?$_POST["player3_email"]:"") . "",false,13);


$WAFV_Errors .= WAValidateEM((isset($_POST["player4_email"])?$_POST["player4_email"]:"") . "",false,16);

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...