FormToolKit --- Captcha error

When applying captcha to a form --- I keep getting Captcha.js dim has no properties. It keep saying line 392 --- but there nothing that is not properly defined on line 392. Line 392 is the last line on this insert below.

Below find the form codes.

<TABLE class=jform> <---- Line 345
<TBODY>
<TR>
<TD>
<FORM encType="application/x-www-form-urlencoded" method=post name=jform action="">
<DIV id=h3eac_97_error
class=error-message></DIV>
<LABEL
style="WIDTH: 70px; HEIGHT: 16px; font-weight: bold;"
id=h3eac_97_label class=jftextbox
for=h3eac_97>Name:</LABEL> <INPUT
class=jftextbox name=h3eac type="text" value="" size="30" maxlength="35">
<DIV class=clear></DIV>
<DIV id=h46f9_98_error
class=error-message></DIV>
<LABEL
style="WIDTH: 70px; HEIGHT: 16px; font-weight: bold;"
id=h46f9_98_label class=jftextbox
for=h46f9_98>Email:</LABEL> <INPUT
class=jftextbox name=h46f9 type="text" value="" size="30" maxlength="35">
<DIV class=clear></DIV>
<DIV id=h5431_99_error
class=error-message></DIV>
<LABEL
style="WIDTH: 70px; HEIGHT: 16px; font-weight: bold;"
id=h5431_99_label class=jftextarea
for=h5431_99>Questions: </LABEL>
<textarea style="WIDTH: 402px; HEIGHT: 243px" id=h5431_99 class=jftextarea rows=10 cols=30 name=h5431></textarea>
<DIV class=clear></DIV>
<P style="MARGIN-TOP: 10px; font-weight: bold;">Try again, Type the characters
you see in the picture below:</P>
<p>
<input class=jfsecurimage name=security type="text">
<BR><BR>
</p>
<p>
<input class=jfsecurimage name=security2 type="text">
</p>
<DIV id=h15a7_102_error class=error-message></DIV>
<DIV class=clear></DIV>
<INPUT style="WIDTH: 70px; HEIGHT: 25px" class=jfbutton value=Submit type=submit name=h8372> <DIV class=clear></DIV></FORM></TD></TR></TBODY></TABLE></DIV></TD>
<TD style="PADDING-BOTTOM: 20px; PADDING-LEFT: 20px"
vAlign=top width=21>
<DIV><BR>
</DIV><BR></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE></TD></TR>
<TR bgColor=#ffffff>
<TD height=50 vAlign=top background=ChurchContactUS_files/bottombar.jpg
colSpan=16> <---- Line 392


In the case you want the entire php page -- please find it also attached.

this error indicates a problem generating the captcha preview.


try deleting the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.pdf


in the same configuration folder noted in the common installation issues PDF, find the shared/webassist/preview folder and delete that, it will be recreated.

if all else fails, you can try disabling the preview.

got to Edit -> WebAssist Preferences and check the option to disable the preview.

I have done that like three times, I even did that last evening.



Thanks.

did you also try deleting the shared/webassist/preview folder as suggested?

or disabling the preview?

I have not done that yet --- will do later today.


Thanks.

I did everything that you suggested in step. The same error message is still coming up.

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.