close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Setting PS 4.5

Thread began 3/17/2011 7:51 am by Endrio | Last modified 3/22/2011 12:09 pm by Jason Byrnes | 3018 views | 9 replies |

Endrio

Setting PS 4.5

Hi,
I have made update from PS 4,1 to PS 4,5, seems to work all unless when I want to change setting of the site I have this message:
Framwork rows not found:. /webassist/plugins/loader/loader.php

I hope that can be fixed as soon as possible.

Best
Endrio

Sign in to reply to this post

Jason ByrnesWebAssist

It sounds like you did not copy the install/webassist folder over the webassist folder at the root of the site.



the steps fro updating are to:
1) Copy all of the php files and folders in the Power Store zip file and paste them over the files and folders on your site

2) Copy the install/webassist folder and paste it over the webassist folder at the root of your site

3) run the sql script that matches your update path in the install/scripts folder.

Sign in to reply to this post

Endrio

Hi,
I have made as you have advised to me, but does not work. you can control personally. here below the credentials to check the situation:

Sign in to reply to this post

Jason ByrnesWebAssist

upload the attached file to webassist/plugins/loader/loader.php

Attached Files
loader.php.zip
Sign in to reply to this post

Endrio

Hi Jason,
now I have this message:

Table 'Sql324276_5.ps4_countries' doesn't exist

and other error is when I want to edit a content I get this:

Warning: require_once(../webassist/ckeditor/ckeditor.php) [function.require-once]: failed to open stream: No such file or directory in /web/htdocs/www.rasoulinia.eu/home/admin/contents_update.php on line 5

Fatal error: require_once() [function.require]: Failed opening required '../webassist/ckeditor/ckeditor.php' (include_path='.:/php5/lib/php/') in /web/htdocs/www.rasoulinia.eu/home/admin/contents_update.php on line 5

Thanx

Sign in to reply to this post

Jason ByrnesWebAssist

you have not followed the update instructions correctly, specificly:
2) Copy the install/webassist folder and paste it over the webassist folder at the root of your site

3) run the sql script that matches your update path in the install/scripts folder.



make sure to upload the entire install/webassist folder to you site at the root of the power store files.

put another way:
if your site is uploaded to:
store



there will be a webassist folder at:
webassist


you need to overwrite this folder with the one in the install directory of the power store 4.5 zip file.

also in the install/scripts file, run the sql script for your update path on the database, this will create the ps4_countries table.

Sign in to reply to this post

Endrio

Hi Jason,
I have made as you have advised to me it seems to work, but still have some problems.

1) the currency remains set up on US dollars.
2) when I edit a content I receive this message:
alert("MDB2 Error: no such table\nSELECT extension, plugin FROM kfm_plugin_extensions WHERE user_id=1")

3) when I modify in manage design a theme, it´s not changing it´s erasing

the last question is: if I install PS4.5 from zero with a new database, will it work?

Please test it by yourself:



Best
Endrio

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

donegan

Installing 4.5

Originally Said By: Jason Byrnes
  upload the attached file to webassist/plugins/loader/loader.php  


I downloaded this load zip file after I had the same problem outlined above.

The Load problem has disappeared however, the problems I am now
having are the following problems:

1. Cannot update the settings in admin and save them, but I can see them now.
2. The settings in the shopping cart for shipping do not show up in the store
3. Shipping charges do not appear in a cart
3. In the "Design" can not see the pictures of the different layouts or edit them.
4. Product images do not show up in store.

You can see the problem I am having by going to the following link:

index.php

==============

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...