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Discount not reflected at PayPal checkout

Thread began 3/09/2011 9:23 am by lejohnson01403530 | Last modified 3/10/2011 1:29 pm by Jason Byrnes | 1677 views | 6 replies |

lejohnson01403530

Discount not reflected at PayPal checkout

I have implemented a coupon code for a discount on one of my products. But when the user goes to check out through PayPal, the discount is not reflected on that page. So the customer is canceling the order at that point.

Is this how it is supposed to work? If so, is there anyway to show that discount at the PayPal page? If not, this seems like a serious gap.

Does the discount get applied when the come back to my site and finalize the purchase?

Thanks for any help!

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Jason ByrnesWebAssist

no, the discounted price should be what is transferred to paypal.

please send a link where i can see the issue, and the discount code to test.

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lejohnson01403530

Go to www.lanejohnsonmusic.com
Add April Evening to the cart and one other piece for $9.95
Apply the code: 8ilo51
Then checkout

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Jason ByrnesWebAssist

here is an updated copy of the webassist/plugins/shopping_cart/process_transaction.php page that should correct the issue.

Attached Files
process_transaction.php.zip
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lejohnson01403530

Thanks. I'll try this when I get home tonight and let you know if it worked.

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lejohnson01403530

I replaced the webassist/plugins/shopping_cart/process_transaction.php file with the new one you sent and I still get the same error. No discount is reflected at the paypal site. I am including a screenshot of the paypal info I see.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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