close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Discount not reflected at PayPal checkout

Thread began 3/09/2011 12:23 pm by lejohnson01403530 | Last modified 3/10/2011 4:29 pm by Jason Byrnes | 1204 views | 6 replies |

lejohnson01403530

Discount not reflected at PayPal checkout

I have implemented a coupon code for a discount on one of my products. But when the user goes to check out through PayPal, the discount is not reflected on that page. So the customer is canceling the order at that point.

Is this how it is supposed to work? If so, is there anyway to show that discount at the PayPal page? If not, this seems like a serious gap.

Does the discount get applied when the come back to my site and finalize the purchase?

Thanks for any help!

Sign in to reply to this post

Jason ByrnesWebAssist

no, the discounted price should be what is transferred to paypal.

please send a link where i can see the issue, and the discount code to test.

Sign in to reply to this post

lejohnson01403530

Go to www.lanejohnsonmusic.com
Add April Evening to the cart and one other piece for $9.95
Apply the code: 8ilo51
Then checkout

Sign in to reply to this post

Jason ByrnesWebAssist

here is an updated copy of the webassist/plugins/shopping_cart/process_transaction.php page that should correct the issue.

Attached Files
process_transaction.php.zip
Sign in to reply to this post

lejohnson01403530

Thanks. I'll try this when I get home tonight and let you know if it worked.

Sign in to reply to this post

lejohnson01403530

I replaced the webassist/plugins/shopping_cart/process_transaction.php file with the new one you sent and I still get the same error. No discount is reflected at the paypal site. I am including a screenshot of the paypal info I see.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...