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Check out failing

Thread began 3/06/2011 7:13 pm by biz295654 | Last modified 3/07/2011 12:17 pm by Jason Byrnes | 932 views | 8 replies |

biz295654

Check out failing

/checkout_failure.php?shipping=fail

We're sorry
Your transaction could not be completed. Either your credit card information or billing address has problems and cannot be processed
Please return to checkout and try again.

The paypal account is valid. My billing address for testing.

it's probably related to the non working pages, but if another issue, please advice.

Thanks

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Jason ByrnesWebAssist

the ?shipping=fail query string variable means that the shipping rate lookup is failing. What shipping provider did you select?

Is this power store 3 or power store 4?

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biz295654

Ps4

usps

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Jason ByrnesWebAssist

ok, thanks. Add this code to the checkout failure page after the body tag:

php:
<?php

if(!session_id()) session_start();
 echo 
"<p>USPS: <br />"
     echo 
"Full Request: ".(isset($_SESSION["WA_Store_Cart_USPS_FullRequest"])?htmlentities($_SESSION["WA_Store_Cart_USPS_FullRequest"]):"n/a")."<br />";  
     echo 
"Full Response: ".(isset($_SESSION["WA_Store_Cart_USPS_FullResponse"])?htmlentities($_SESSION["WA_Store_Cart_USPS_FullResponse"]):"n/a")."<br /></p>";
?>




this will write the full request and full response form usps to the page to help troubleshoot the issue.

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biz295654

USPS:
Full Request: API=RateV3&XML=<RateV3Request USERID=""><Package ID="0"><Service>PRIORITY</Service><ZipOrigination>97402</ZipOrigination><ZipDestination>28730</ZipDestination><Pounds>0</Pounds><Ounces>2</Ounces><Container>Flat Rate Box</Container><Size>REGULAR</Size></Package></RateV3Request>
Full Response: <Error> <Number>80040b1a</Number> <Description>Authorization failure. Perhaps username and/or password is incorrect.</Description> <Source>UspsCom::DoAuth</Source> </Error>

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biz295654

I think I see what it is. The client doesn't have a USPS account set up. I didn't realize USPS needed an account.

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biz295654

When clicking on the Get Meter here, it goes to

WA_eCart/fedex_subscribe.php

Which is for Fed x not usps

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biz295654

I'll go thru this

signup_usps.php

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Jason ByrnesWebAssist

Yes, that will get you the needed account information for USPS.

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